Peter Johnson Email & Phone Number

Previously a customer representative focal point of specialized security management program for five organizations, simplifying new/pre-existing guidance/direction to promote clarity of purpose through effective collaboration. Supported 2K+ personnel in usage/storage of sensitive official/privacy act information and equipment. Advertised supervisory guidance, scheduled/executed regular confirmation checks, introduced/improved documentation practices. Facilitated authorization processes /w annual training/testing, communicated with leadership to confirm access, verified through database processes, supplied certification /w cooperation from local law enforcement. Verified organization construction laborer references, ensured quick/secure property access. Consulted record/coordinated with client supervision to assist members with regular/specialized security clearance questionnaires, supplied critical direction to fulfill customer needs/concerns either by email, phone, or in-person. Counselled appropriate further actions with investigation concerns, tracked/followed-up to assure timely and accurate responses, providing aid as potentially career saving measures. Support representative, greeted customers, documented service requirements, directed office communications and requests, assigned service personnel projects. Planned shift activities, optimized quality/timely service, assigned personnel to meet customer concerns. Managed programs to safely/securely store assets. Organized/scheduled equipment verification inspections. Held regular process improvement planning sessions, discussed leadership and personnel concerns. Handled coordination/qualified supervision of personnel training to ensure effective learning in safe/constructive environment. Planned better services, preventative client coordination, timely preparation advanced benefits.Basic military trained, skilled craftsman, Airman Leadership graduate, trainer, personnel evaluator, team/shift production lead.

Listed skills include Military Operations, Military Experience, Intelligence Analysis, Air Force, and 8 others.