Assist K-12 students in academic breakthroughs in reading, writing, history and government; participate in college entrance essay tutorial marathons; travel to in-school literacy education sessions.

Worked with creative marketing team to:- Develop content for a variety of marketing materials—websites, brochures, sales aids, etc.— targeted to different audiences- Adhere to legal requirements in tightly regulated markets- Deliver high-quality work while meeting aggressive deadlines

Conceptualized and executed comprehensive service strategies for an innovative, dim sum-style dining experience by:- Selecting, training, and scheduling dynamic FOH team- Managing complex food timing and delivery through clear communication with BOH staff- Educating staff on rotating wine, beer, and liquor pairings with fresh, locally sourced ingredients - Building rapport with guests to develop regular clientele

Helped raise financial support for the United Nation’s High Commissioner for Refugees by:- Compiling daily briefings on humanitarian crises affecting the world’s most vulnerable people- Presenting the fundraising team with timely, relevant talking points for use in fundraising efforts- Providing administrative support to the Executive Director, including answering calls, replying to emails, conducting office inventory, and assisting with new staff training

Ensured seamless running of the restaurant through management of all operations, including:- Employee hiring, training, and scheduling- Daily commissary orders and food and alcohol inventory- Proactive resolution of customer complaints- Willingness to wear many hats, from dishwasher to salad prep, server to catering coordinator

Responsible for comprehensive planning and execution of private events ranging from 20 to 300 people, including but not limited to:- Pre-event client consultations, menu planning, and food ordering- Facility conceptualization and layout- Coordination of staff to provide complete event service- Post-event reconciliation of fees and disbursement of staff gratuities