Manager It Program Services
Current Providing leadership and directions to the section of ISTS Program Services managing 12 – 20 employees in various areas (Project Management and Change management, Acquisitions/Contracts, Asset management, IT awareness, communication, IT education, ISTS Metrics, Business process mapping and improvements) Performance and people management (Performance appraisals, hiring and termination process, awards, etc.) Coaching eight direct reports as needed Providing guidance and support to six ISTS project managers and two supervisors Supporting ISTS staff to achieve the ISTS goals Delegating some tasks with authority to staff to empower them Managing sectional budget of ISTS Program Services Collaborating with other sectional managers in the area of ISTS management Coordinating various areas in ISTS as part of ISTS business management Acting as the Director of ISTS as needed