Expertly performed incident response, sandboxing, phishing/alert analysis, phishing simulations/analysis, enterprise security consults, research/threat intel gathering, web forensics, firewall recommendations, vendor consults/POCs, and special assignments for/with Enterprise Security Team.Reduced risk in Business Email Compromise (BEC) situations, effectively communicated with outside businesses to promote industry best practices and mitigate outside risks to State Fund. Supported team and management by regularly tracking BEC metrics and ticketing for security incidents, breaches, and more.Communicated with various teams, assisted training efforts for users and newer analysts. Continued learning in addition to working full-time, studying penetration testing, computer science, programming, and working to stay current with emerging threat intel.

Performed technical analysis of information security alerts, incoming phishing emails, and IT/organization security analysis requests. Completed cybersecurity investigations related to risk assessments, business email compromise, and reports of anomalous cybersecurity-related events in the organization. Provided training and education to users, and support/recommendations for the company's executives. Monitored and reported internally on emerging threat intelligence.

Analyzed customer data/logs/emails in a remote, vendor agnostic SOC from cloud, endpoint, and network technology including Crowdstrike, Sumo, MS Defender, Splunk, O365, Okta, Palo Alto, Duo, and more. Findings and remediation actions documented to assist customers, further communication managed regarding open investigations. Identified multiple security incidents & numerous IOCs, performed basic incident response & endpoint forensics.Sandboxed malicious URLs and email attachments using VMRay, browserling.io, and Windows VMs. Performed basic malware analysis.Identified hundreds of instances of commodity malware, credential harvesters, malicious Office documents, Javascript code, Qakbot, Infostealers, BEC/BAC, malspam, and numerous social engineering tactics including vishing, spear phishing, impersonation, etc.

Corresponded securely, quickly, and courteously with SpiderOak users via email and chat, providing technical support for multiple SpiderOak applications and situations.Reproduced and performed troubleshooting scenarios on Windows, MacOS, and Linux distros.Worked 100% remotely, effectively and punctually communicated with coworkers via Zoom, CrossClave, O365, Slack, OnePass, and more. Solved complex technical problems by working with support, IT, QA, and developers cooperatively.

Accompanied physicians and mid-level healthcare providers to create accurate electronic health records during patient visits. Created lab and imaging orders, completed referrals/consults, and prepared electronic prescription orders for over 35 providers.