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Peter Lavers Email & Phone Number
Director
at
Customer Attuned
1 work email found
@customerattuned.com
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Director
Location
Greater London, England, United Kingdom
Company size
Who is Peter Lavers? Overview
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Quick answer
Peter Lavers is listed as Director at Customer Attuned, a company with 7 employees, based in Greater London, England, United Kingdom. AeroLeads shows a work email signal at customerattuned.com and a matched LinkedIn profile for Peter Lavers.
Peter Lavers previously worked as Contributor, R-R & Bentley Driver and Aston Martin Driver Magazines at Kelsey Media and Director at Wcl Customer Management Ltd. Peter Lavers holds B.Eng, Mechanical Engineering from Bradford University.
Company email context
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{first}.{last}@customerattuned.com
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Profile bio
About Peter Lavers
I am a specialist in B2C and B2B customer experience (CX) management & CRM, and recognised as one of the world’s top influencers these and related subjects.Having spent half my career in industry and the other half in the consulting world, I've had the privilege of working with businesses in diverse sectors, engaging stakeholders on their own level to implement actionable improvements that make a difference to customer experience and profitability.Specialisms: • Customer-centred strategy• Improving the customer experience• Becoming customer insight-led as a business• Optimising customer channels & going omni-channel• Making sense of new technologies & tools (AI, chatbot, etc.) and practically applying them • Market Conduct and Treating Customers Fairly (TCF)• Engaging, managing, involving & training people/stakeholders• Orchestrating & implementing customer-driven change• Creating & delivering compelling customer propositions• Managing data & knowledge better• Measuring the right indicators of business & CM performance
Listed skills include Strategy, Crm, Change Management, Business Strategy, and 41 others.
Current workplace
Peter Lavers's current company
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Customer Attuned
13 roles · 26 years
Peter Lavers work experience
A career timeline built from the work history available for this profile.
Contributor, R-R & Bentley Driver And Aston Martin Driver Magazines
CurrentMore a hobby than a job, I write the regular Auction Tracker column and occasional articles for Rolls-Royce and Bentley Driver Magazine - https://shop.kelsey.co.uk/rolls-royce-and-bentley-driver-magazine
Mar 2023 - Present
Director
Current- We help B2B companies build better customer relationships based on trust and working together for mutual commercial benefit - this is what we stand for and run our business by. We help our clients to:
- Become more customer centric
- Understand, manage and improve the quality of their customer relationships
- Make sales, distribution and communication channels (physical and digital) work smarter
- Attract, manage, motivate, develop and keep good staff
May 2012 - Present
Director
CurrentWCL Customer Management Ltd (www.ThinkCX.co.uk) is the specialist arm of WCL helping clients unlock the significant opportunities that exist to improve the way in which they find, engage and satisfy customers in today's multi-channel yet cost-conscious environment.
Jan 2011 - Present
Managing Consultant
WCL are specialist Project, Programme and Change Management advisors. For over 10 years we have been working to help to solve some of the biggest challenges though our innovative approach to change management.Peter still directs the Customer Management arm in the WCL group.
Oct 2008 - Dec 2010
Uk Representative
Customer Attuned represents Deep Insight in the UK to deploy their world-leading B2B Customer Relationship Quality (CRQ™) voice of the customer methodology.
Aug 2012 - Dec 2021
Commercial Consultant
Star Commercial Academy
Formed in 2006, we develop innovative B2B business improvement and skills training solutions across the globe.Our team combines expertise in selling, procurement, customer management, leadership, facilitation, coaching and business process.
Aug 2012 - Dec 2016
Associate Consultant
I worked with REAP Consulting in South Africa for many years on customer management projects, helping clients become more customer-centric for business benefit.
Sep 2006 - Aug 2016
Md
Customer Futures
I ran Ogilvy's international network of learning groups for executives whose common link is their focus on the design and delivery of a competitive and profitable Customer Experience.
Jul 2007 - Jan 2009
Director
Abagtha Ltd
Working as a CRM/Change Management consultant via a number of Associate relationships with respected consultancy businesses.
Jan 2003 - Sep 2008
Consultant
Consulting with Ogilvy clients on all aspects of Customer Management and Customer Experience.OgilvyOne Worldwide owns QCi and Customer Futures.
2002 - 2008
~6 yrs
Consultant
Qci Assessment Ltd
CRM consultant and CMAT assessor/project leader
2000 - 2003
~3 yrs
Engineering, Commercial, Marketing & Crm
Rolls-Royce And Bentley Motor Cars
Manager, Relationship Marketing Marketing Manager, UK OperationsMarketing Manager, Overseas OperationsManager, Market AnalysisInternal Consultant - Marketing process re-engineeringCar Programme ManagerAssistant Commercial ManagerUndergraduate Engineer
Sep 1982 - Mar 2000
Team & coworkers
Colleagues at Customer Attuned
Other employees you can reach at customerattuned.com. View company contacts for 7 employees →
EL
Ellie L.
Colleague at Customer AttunedLondon, England, United Kingdom, United Kingdom
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PC
Paul Cranston, Mba
Colleague at Customer AttunedAldershot, England, United Kingdom, United Kingdom
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MH
Mark Hove
Colleague at Customer AttunedFrome, England, United Kingdom, United Kingdom
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CH
Christopher Hudd
Colleague at Customer AttunedFalkirk, Scotland, United Kingdom, United Kingdom
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Ellie L.
Colleague at Customer AttunedLondon, England, United Kingdom, United Kingdom
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PC
Paul Cranston, Mba
Colleague at Customer AttunedAldershot, England, United Kingdom, United Kingdom
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MH
Mark Hove
Colleague at Customer AttunedFrome, England, United Kingdom, United Kingdom
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CH
Christopher Hudd
Colleague at Customer AttunedFalkirk, Scotland, United Kingdom, United Kingdom
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2 education records
Peter Lavers education
B.Eng, Mechanical Engineering
Education record
Southend High School For Boys
FAQ
Frequently asked questions about Peter Lavers
Quick answers generated from the profile data available on this page.
What company does Peter Lavers work for?
Peter Lavers works for Customer Attuned.
What is Peter Lavers's role at Customer Attuned?
Peter Lavers is listed as Director at Customer Attuned.
What is Peter Lavers's email address?
AeroLeads has found 1 work email signal at @customerattuned.com for Peter Lavers at Customer Attuned.
Where is Peter Lavers based?
Peter Lavers is based in Greater London, England, United Kingdom while working with Customer Attuned.
What companies has Peter Lavers worked for?
Peter Lavers has worked for Customer Attuned, Kelsey Media, Wcl Customer Management Ltd, Wcl, and Deep Insight.
Who are Peter Lavers's colleagues at Customer Attuned?
Peter Lavers's colleagues at Customer Attuned include Ellie L., Paul Cranston, Mba, Mark Hove, and Christopher Hudd.
How can I contact Peter Lavers?
You can use AeroLeads to view verified contact signals for Peter Lavers at Customer Attuned, including work email, phone, and LinkedIn data when available.
What schools did Peter Lavers attend?
Peter Lavers holds B.Eng, Mechanical Engineering from Bradford University.
What skills is Peter Lavers known for?
Peter Lavers is listed with skills including Strategy, Crm, Change Management, Business Strategy, Customer Experience, Management Consulting, B2B, and Management.
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