Implemented company project management policies and systems to ensure success. Worked closely with the project manager daily to ensure the smooth overall operation of contracts received to contract completion.• Administered the Filing, Job Pack creation and Materials Procurement Forecasting for ISS.• Received and processed orders and assisted customers through the ordering process.• Maintained detail and accuracy in order entry and customer requests and serviced new customer accounts.• Assisted in job scheduling and product delivery.• Resolved customer issues and questions.• Used Salesforce/ConnectPro, Windows Express, and AS400 software platforms to ensure continuity and effective project management.• Delivered exceptional Customer Service by responding to customer needs in a timely manner with accuracy and detail.• Followed and executed any additional direction given by the ISS Manager/Operations Manager that assisted in obtaining the overall goals and objectives of the organization.

I developed and executed a functional organisational structure and assured active involvement of the senior leadership team, academic leadership team, and business unit. I managed end-to-end school operations to implement and realise the vision and mission. I applied effective systems to ensure stakeholder buy-in and overall schoolwide improvement. I managed budgeting and forecasting operations, including approving all purchases for resources from local and international suppliers. I analysed areas of improvement within the school organisation and executed best management and development strategies accordingly. I developed a cohesive school community by planning, organising, and delivering weekly school-wide staff meetings, quarterly parent feedback meetings, and supporting the parent-teacher organisation (PTO). I steered all aspects of staff recruitment, new staff orientation, professional development, and necessary disciplinary actions. I ensured academic integrity and success through curriculum development and alignment.• Enhanced school performance and maintained positive relationships with students, parents, and staff members by designing, developing, and implementing comprehensive policies.• Obtained the necessary support to apply for candidacy to become an International Baccalaureate World School (external accreditation).• Spearheaded projects on successful candidacy for the International Baccalaureate Primary Years and Middle Years Programme, and reaccreditation for the International Baccalaureate Diploma Programme.• Performed as project lead on successful three-year reaccreditation (mid-year cycle) with the Western Association of Schools and Colleges (WASC) an external accreditation organisation.• Member of Southern Korean Activities Conference (SKAC). Supported and guided fellow heads of schools/principals on issues of importance affecting and related to international schools, and developing sporting and cultural engagements among member schools.

I implemented school policies and programmes to ensure overall schoolwide improvement. I owned responsibility for student discipline, classroom observations, teacher evaluation and supervision, facilitating parent meetings, maintaining schedules, and handling numerous matters. I coordinated, directed, and planned the academic and auxiliary activities of the school.• Worked closely with the principal on a daily basis to ensure the smooth overall operation of the school.• Supported committees of staff and parents to improve the learning and social environment of the school for the students.• Resolved conflicts between students, teachers, parents and combinations of conflicts between various individuals.

I owned responsibility for budgeting and ordering for the PE/Sports department. I identified process improvement opportunities within the school organisation and implemented effective strategies to streamline operational activities. I spearheaded all sports and extra-curricular activities, including teaching physical education and international baccalaureate psychology classes. I created instructional materials, kept students engaged, and conducted inter-school sports conferences.• Arranged and hosted successful sports and cultural conferences/events for the Southern Korean Activities Conference (SKAC) involving nine other international schools.• Managed coaching and appointment of coaches for school and ensured successful sports and cultural events.• Met social, emotional, and disciplinary needs for all students while acting as a school counsellor.

I taught mathematical literacy, business studies, economic management sciences, and life orientation classes. I created instructional materials, kept students engaged, and conducted numerous extra-curricular activities. I was involved in the successful planning, budgeting, transportation, and execution of school camps for over one hundred students. Successful planning, budgeting, and execution of school overseas exchange programme for students to Germany, twice. I ensured attendance records are kept, and guided and assisted the head of sports.

I purchased this business and deployed effective growth strategies to ensure business continuity and success. I led a plant/flower nursery and the manufacture of concrete garden products for the retail and wholesale sectors. I created business plans, arranged financing, hired staff, reviewed sales, developed marketing strategies, oversaw daily activities, and identified business opportunities.• Directed residential and commercial landscaping projects from the initial planning, design, and implementation through to successful completion.

I was part of a team in the human resources department of a large automotive manufacturing company, responsible for the various aspects of managing and training personnel.