Peter Macmillan Email and Phone Number
dallas, texas, united states
Peter Macmillan's Location
Dallas, Texas, United States, United States
Peter Macmillan's Contact Details
Peter Macmillan work email
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Peter Macmillan personal email
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Peter Macmillan phone numbers
About Peter Macmillan
I have focused my career around IT solutions and helping my customers find the best solutions to meet their goals. I take great satisfaction from helping customers alleviate their pain points, improve their efficiency and get the most out of their IT systems.
Peter Macmillan's Current Company Details
Cyrusone
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Global Account Manager at CyrusOne
dallas, texas, united states
- Website:
- cyrusone.com
- Employees:
- 485
Peter Macmillan Work Experience Details
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Global Account ManagerCyrusone Oct 2019 - PresentDallas/Fort Worth AreaAccount Manager
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Director, Data Center SolutionsTech Plan Jan 2018 - Oct 2019Dallas/Fort Worth Area• Focused mainly around Colocation selling server racks, rack PDU’s and RDHx for high density.• Supported major enterprise accounts such as Verizon, Toyota, AT&T, BoA, Ericsson, Nokia.• Comprehensive training on power and cooling for Data Center’s.• Created and promoted marketing campaigns including online product videos that average 4,000 views across social media https://www.youtube.com/watch?v=jnO4TBhhUHY&t• Hosted reseller/end user events and happy hours and regularly attended industry events like AFCOM, DCD, DICE, DC/AC etc.• Regularly attending data center and technology meet ups to expand the Vertiv and Tech Plan brands. Building high level industry wide connections such as CTO’s, CISO’s and CEO’s.• Developing customer organization charts and navigating through to key decision makers.• Explaining complex products and their USP’s to C level executives.• Designing customized proposals to highlight products key benefits.• Continually bring on new customers through networking, referrals and following through on warm/cold leads. -
Account ManagerSealco Data Center Services Jan 2016 - Dec 2017Dallas/Fort Worth Area• One of the top billing sales person in the company• Created and implemented the new estimating tool that is used by all sales reps• Managed markets and accounts in Dallas, Houston, Saint Louis, Kansas and Atlanta• Subject matter expert in airflow optimization, thermal dynamics and efficiency best practices.• Helped train and develop other employees in sales processes and strategies. -
Erp Project ManagerSealco Data Center Services Nov 2014 - Dec 2015Dallas/Fort Worth Area• Managed the implementation process of the new ERP system; Netsuite. From initial concept, implementation to launch (“go live”) performing on-going maintenance and configuration as needed.• Developed the ERP system and perform system analysis.• System administration, designing code to ensure continual development.• Designed and implement the project work plan, and work in conjunction with the vendor project manager to ensure execution and control throughout the project lifecycle.• Focused on continual improvement of the system via process design, implementation and improvement.
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Crm ManagerThe Knight Alliance Apr 2013 - Nov 2014Melbourne, Australia• Analysed and developed the dashboard CRM system.• General database administration.• Performed database analysis.• Report writing and generation, collating data and presenting it to senior management at weekly meetings.• Project managed incoming and outgoing tenant moves. -
Internal Account ManagerScc Nov 2011 - Apr 2013London, United Kingdom• Responsible for a client base of 36 national accounts as the primary internal contact.• Analyzed customer accounts values data to identify sales lead and opportunity to upsell.• Presented sales data to senior management as needed.• Developed customer relationships to increase account values.• Attended regular product training, to ensure knowledge was always up to date.• Assisted in bid proposals.• Account management duties and tasks ranging from order tracking, liaising with suppliers, generating quotes and processing sales orders.• Trained new employees on internal ERP system.• Acted as SME for all internal queries/issues.• Performed maintenance and general administration of ERP system as required. -
Account ManagerSolarsoft (Now Epicor) Jun 2010 - Nov 2011Basingstoke• Responsible for a client base of 100+ tactical (UK-wide) and 6 strategic (South East) accounts, selling ERP products and services, focussing on technical sales.• Acting SME of ERP systems and add on products (dashboards, WMS, DMS etc.) Key point of escalation for system administration, development and internal queries.• Wrote process manual to train new staff on ERP systems, it became the company “user guide” and was implemented across the company.• Designed outgoing sales campaigns ranging between £200,000-£300,000 from initial contact, identifying the potential customers, through to proposal creation and presentation and Salesforce programming.• Involved in both new business and account development, maintained the corporate client database. Delegated leads to other areas of the business as relevant.• Database administration and management.• Report generation and presentation.• Created and presented business finance information from CRM to senior management.• Developed Salesforce to extract various information including sales trends, efficiency and upsell opportunities.
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Contact Centre AgentJardine Lloyd Thompson May 2009 - Jun 2010Bracknell• Performed database report generation and analysis.• Used advanced Microsoft Excel skills to perform data analysis on data related to call patterns, volume and user efficiency.• Inbound call handling between 50-70 pensions related calls per day.• Data entry to ensure all calls were logged; work items created and investigated problem cases.• Point of escalation for difficult inquiries and complaints handled via phone and email.• Performed general IT assistance on internal issues supporting users with password resets. -
Customer Support SpecialistKnowledgepoint Limited Jul 2008 - May 2009Lower Earley• Trained and supported the customer service and sales team.• Point of escalation for any complicated customer inquiries or issues.• Project managed the implementation processes for running of accounts.• Maintained accounts and sold additional products and services.• Held client meetings regarding the implementation and running of accounts.• Trained staff and external customer on the company’s online web tools.• Created, presented and discussed new company products and services with Senior Management and C-level executives within existing accounts. -
Customer Service AnalystKnowledgepoint Limited Jul 2006 - Jul 2008Lower Earley• Task delegation, issue management.• Answered all customer inquiries either on the phone, or via email.• Used Microsoft Excel to input data, data analysis and reporting for the sales team and customers where required.• Designed reports to extract customer and sales data from Visual Basic ERP system.• Used advanced Microsoft Excel skills to design file submittal process, which allows core customer to add key file data.• Used ERP system to process orders, track and deal with any issues pre and post-delivery.• Created processes that improved inter-departmental relations and co-operation. These were then implemented company wide.• Performed IT training for all new employees coming into the company.• Performed customer and sales related activities. Such as; password/login resets.
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Telemarketing OperatorThe Aa Dec 2004 - Jan 2005Plymouth, United Kingdom• Offering and up-selling travel insurance to the customers• Abiding by the official script whilst adapting my conversation and phone manner to get on with the customers.• Developed friendly and polite phone manner• Articulated complicated insurance details coherently and comprehensively • Quickly developed rapport with strangers and sold above quota number of policies.
Peter Macmillan Skills
Spanish Speaking
French
Microsoft Excel
Microsoft Word
Driving License
Motorcycling
Charity Work
First Aid
Skydiving
Scuba Diving
Kung Fu
Business Development
Management
Customer Service
Leadership
It Strategy
It Management
It Operations
Karate
Account Management
Cloud Computing
Crm
Customer Relationship Management
Managed Services
Marketing
Microsoft Office
New Business Development
Project Management
Peter Macmillan Education Details
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2.1 With Honours -
Forest School WinnershC
Frequently Asked Questions about Peter Macmillan
What company does Peter Macmillan work for?
Peter Macmillan works for Cyrusone
What is Peter Macmillan's role at the current company?
Peter Macmillan's current role is Global Account Manager at CyrusOne.
What is Peter Macmillan's email address?
Peter Macmillan's email address is pm****@****lan.com
What is Peter Macmillan's direct phone number?
Peter Macmillan's direct phone number is +197223*****
What schools did Peter Macmillan attend?
Peter Macmillan attended Plymouth University, Forest School Winnersh.
What skills is Peter Macmillan known for?
Peter Macmillan has skills like Spanish Speaking, French, Microsoft Excel, Microsoft Word, Driving License, Motorcycling, Charity Work, First Aid, Skydiving, Scuba Diving, Kung Fu, Business Development.
Who are Peter Macmillan's colleagues?
Peter Macmillan's colleagues are James Smith, Martin Giles, Christopher Hernandez, Steve Shore, Shane Biorn, Ruthvik Phanindar Sai Battini, Olivia Bojanczyk.
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