Peter Marton Email & Phone Number

Kraków, Pl

Cracow, Małopolskie, Poland

Responsible for ensuring the stability and smooth operation of key trading applications and IT infrastructure within a dynamic FinTech environment. This role involves:- Incident Resolution: Resolving a wide range of IT infrastructure and application issues reported across the company, minimizing downtime for critical services.- Monitoring & Maintenance: Proactively monitoring web services, trading applications, and servers to identify and address potential problems before they escalate.- Risk Identification & Guidance: Identifying operational risks and providing guidance to mitigate them, ensuring the reliability and security of the IT environment.- Cross-Team Collaboration: Working closely with IT Release Management, QA, Development, and Infrastructure teams to efficiently resolve issues and implement improvements.

Cracow, Małopolskie, Poland

Supporting users according to ITIL standards - resolving various hardware and software issues using ServiceNow. Work with Active Directory, VPN configuration and networking, VDI/Citrix support, software installations (with/without use of MECM) and general troubleshooting. Resolving of incidents and requests either directly or providing prequalification for other related teams.

Cracow, Małopolskie, Poland

Order processing, reporting and resolution of issues with internal teams and customers using SAP and other tools for a well-established international pharma company.

Cracow, Małopolskie, Poland

Analysis, support and incident management provided through various channels (phone, messaging) for users of a ride-sharing app. At later stages also part of an incident team responsible for quick and unbiased resolution of interpersonal conflicts. Account checks, reactivations and deactivations. Reporting and troubleshooting using tools such as G Docs, Salesforce or SQL.

Kununurra, Wa, Australia

Moranbah, Qld, Australia

Bucharest, Romania

Problem solving activities as a part of human resources department. Requests processing and data administration in various systems as SAP or SOFTIP, work with databases. Promoted in about 7 months with new duties – analyse, improve existing and implement new techniques and technologies in order to optimise (mainly speed up and improve error rate) processes used by the specific team as well as whole company.

Wall, Sd, Usa

Personnel securing daily tasks and requests of other employees or customers. Communication with visitors. Transportation of goods, light repairs and cleaning.

Kosice, Slovakia

Promotion of programs for daily students about short-term (summer) travelling and working in USA. Communication and one-on-one interviews with candidates.

Wingdale, Ny, Usa

▫ Securing smooth service in food service division of summer camp – supporting and motivating other employees .▫ Overseeing all dishwashing, cleaning and garbage disposal. ▫ Ordering, receiving and storage of deliveries.

Wingdale, Ny, Usa

▫ Support for other team members in food service division.▫ Warehouse management - ordering, receiving and storage of all deliveries. ▫ Transportation of items from kitchen around camp.

Master'S Degree, Informatisation Of Processes, 2015

Bachelor'S Degree, Informatisation Of Processes, 2013