Peter Maxfield Email & Phone Number

Irving, Texas, Us

- Lead, manage, and coach the engineering team in supporting 29 distribution center operations across the United States in successfully performing 40,000 daily deliveries to clients in the Healthcare, Retail and Pharmaceutical industries, delivering 1/3 of the prescription medication in the US, equaling $100B in annual revenues.- Review and update engineering methodology using the Stop Watch Study to Predetermined Standards (MOST) Maynard Operation Sequence Technic and working with external stakeholders to increase effectiveness of engineering practices. - Oversee the effective design, configuration, implementation, deployment and use of the Labor Management System (LMS) and Slotting Optimization application systems.- Act as the subject matter expert on automation, warehouse science and engineering processes to support the setup and implementation of new distribution centers.- Work with vendors, internal business units and IT to establish a Technology Roadmap from conceptualization to delivery and successfully implement new software, including the effective completion of a multi-million LMS implementation project (6 years behind schedule), resulting in network completion for 28 distribution centers in 1.5 years.

Irving, Texas, Us

- Led the Atlanta team including 2 Operation Managers, 1 Inventory Manager, 8 Supervisors, and 205 associates to manage operations with $ 4.9B in annual revenue.- Monitored operation costs and contributed to the achievement of a new record for achieving $100M in EBIT for FY13.- Developed and managed staffing plans by monitoring overtime, safety awareness and production efficiency, resulting in lowering payroll budget under $7.4M.- Managed an average inventory of $290M at the largest McKesson Pharma facility in the US.- Established strong working relationships with customers including Hospitals, RNA’s, ISMC’s, and government mail order facilities by identifying their needs and preferences, maintaining ongoing communications and meetings and providing relevant recommendations and solutions. - Ensured distribution center compliance with government and DEA regulations by completing CSMP site visits and leading all DEA cyclical audits and FDA inspections.- Directed the management team through a complete Regulatory Audit resulting in a 50% reduction of audit exceptions and deficiencies, posting the best results for the Atlanta Distribution Center.- Supported the Sales Team by collaborating on time receiving, Controlled Substance Monitoring Program (CSMP), resolving customer complaints, on-boarding new accounts, and handling special request to ensure high quality customer service.- Managed and maintained two state of the art A-frames responsible for half of the volume, approximately 46,000 lines, produced by Atlanta distribution center.- Have been consistently recognized as the #1 Distribution Center in maximizing A-frame productivity and efficiency through the McKesson A-frame Scorecard.

Irving, Texas, Us

- Led the Atlanta Dayshift Operations team of 4 Supervisors and 75 associates to maintain effective day-to-day operations in the areas of manufacturing production, supply chain, procurement, distribution, inventory and compliance.- Trained, developed and mentored 2 Warehouse Managers, Inventory/Transportation Manager, 3 Supervisors, and 2 OMD’s with various backgrounds and competencies. - Led the Site Action Team to encourage diversity and inclusion.- Optimized manufacturing functions and lowered overhead by streamlining processes and eliminating redundancies, resulting in monthly payroll cost savings of $15,000.- Reduced replenishment by 200 hours per month, thus a 52% reduction.- Periodically reviewed management reports and KPIs to ensure efficiency of operations and develop improvement initiatives if necessary.

Irving, Texas, Us

- Led and managed a cross functional team consisting of a Warehouse Manager, Computer Room Manager, Transportation Manager, 3 Warehouse Supervisors, 2 Hospital Coordinators, and 5 inventory associates. - Managed warehouse workflows, and created Standard of Operating Procedures including risk management, loss prevention and asset protection protocols to increase efficiency.- Oversaw procedural audits and maintained documents ensuring company compliance with Sarbanes Oxley and Standards Team Audit Review System (STARS).- Established budget goals and expectations for the Atlanta team that had direct impact on P&L and BOS Metrics.- Created weekly shortage reports identifying supplies and critical need in a timely manner.

Irving, Texas, Us

- Led and managed a team of 1 Office Supervisor, 2 Customer Service Liaisons, and 3 Hospital Coordinators.- Monitored and maintained appropriate inventory levels and product loss control by conducting regularly weekly and monthly inventory checks; rotated stock for optimal usage.- Performed quality control inspections, and assisted in developing action plans to maintain quality standards according to the DC Inventory Manager in 53210.- Audited manual order entries to ensure correct amounts are being billed or credited to customers.- Assisted in managing inventory budget and correcting any inefficiencies.

Irving, Texas, Us

- Oversaw warehouse operations to ensure seamless workflow in picking, invoicing, and shipping. - Managed, trained and coached a team of 15 members to perform according to company standards and increase on-the-job and leadership skills using succession planning.- Mitigated risks and eliminated prospective loss by enforcing compliance to all safety programs.- Developed and implemented policies and processes supporting optimal levels of productivity and efficiency. - Handled Human Resources responsibilities including, hiring staff, conducting new hire orientation, evaluating staff performance and administering disciplinary actions when necessary.

New York City, Ny, Us

- Greeted customers, and responded to concerns and inquiries in a timely, friendly and professional manner to provide a positive guest experience; provided relevant product information.- Proactively and constructively troubleshot issues, resolved a variety of complaints and dealt with difficult customers using tact and courtesy.- Processed all sales and cash transactions using necessary equipment (cash registers, EBT, cards).- Supervised and trained employees in performing their duties, and providing outstanding customer service.- Managed day-to-day operations including store opening, closing, cash management and sales while promoting the company’s values, culture and mission.- Stocked and organized merchandise on shelves and in storage according to company standards, and maintained a clean store to present positive store brand.