Peter Ni Email and Phone Number

* Manage strategic outsourcing program in serveral international companies* Be responsible for day-to-day operation to support customers' business* Be responsible for overall quality and project SLA for IBM deliverables* Be responsible for finance heathy of the projects* Define and customise the processes base on customer's requirements* Manage customer's expectation for the IBM deliverables

* As the project director participate in company strategy definition and action plan following up.* Supporting the IT department to define the IT strategy for the coming 3 years* In charge the Sodexo China back office system rebuilding project, lead the internal requirement gathering and vendor selection. Will be also responsible for the project development and deployment.* In charge the Sodexo CRM system rebuilding project to support current business requirements and future new… Show more * As the project director participate in company strategy definition and action plan following up.* Supporting the IT department to define the IT strategy for the coming 3 years* In charge the Sodexo China back office system rebuilding project, lead the internal requirement gathering and vendor selection. Will be also responsible for the project development and deployment.* In charge the Sodexo CRM system rebuilding project to support current business requirements and future new back office system* Act as deputy sales director to build and manage the sales operation team, which does greatly improve the work efficiency and enhance the internal control.* Act as the deputy sales director to lead two internal company campaigns* Leading internal reporting system project, which greatly reduce the manual work for the sales and improve the work efficiency* Manage the company daily production operation event and control the production cost Show less

* In charge the PingAn Bank credit card system enhancement and maintenance project. Managing the all project related tasks and keep the relationship with PingAn. Since PingAn is a brand new in both business and IT process, be also responsible for setting up the IT process for the project. * The situation is very bad when took over this project, customer was totally not satisfied the service. That’s way they cut the number of project outsourcing to FDC. Try to setup a weekly meeting with… Show more * In charge the PingAn Bank credit card system enhancement and maintenance project. Managing the all project related tasks and keep the relationship with PingAn. Since PingAn is a brand new in both business and IT process, be also responsible for setting up the IT process for the project. * The situation is very bad when took over this project, customer was totally not satisfied the service. That’s way they cut the number of project outsourcing to FDC. Try to setup a weekly meeting with PingAn and share the project information with them. Introduce the project processes to them and told them the benefit of following these processes. * Also helped their IT to talk with their internal business departments which helped them a lot to get more clear business requirement. Now have built a trust between each other. Numbers of projects coming every month, including 5 large tickets which the durations are over 8 months. Show less