Peter Njoku Email & Phone Number

United States

Providing technical support to ATM operators and users via phone, email, or chat.Troubleshooting and resolving hardware and software issues with ATMs.Performing remote diagnostics and repairs on ATMs.Monitoring ATM performance and identifying potential problems.Coordinating with field technicians for on-site repairs and maintenance.Maintaining accurate records of all service calls and resolutions.Updating and installing ATM software and firmware.Providing training and guidance to ATM operators on proper use and maintenance.Ensuring compliance with security and regulatory requirements.Collaborating with vendors and other stakeholders to improve ATM performance and reliability.

Dallas-Fort Worth Metroplex

Passionate about leveraging technology to overcome challenges, I am an accomplished Technical Specialist with a proven track record in system administration, network infrastructure, and advanced technical support. With a solid foundation in multiple operating systems, including Windows, Linux, and macOS, I specialize in unraveling complex issues and optimizing system performance.In my role, I've successfully led and contributed to diverse technical projects, from seamless system upgrades to large-scale implementations. My strategic project planning and collaboration with cross-functional teams ensure efficient execution and positive outcomes.I am committed to continuous learning, staying abreast of industry trends and emerging technologies. I actively contribute to a culture of knowledge sharing within teams, fostering an environment of growth and innovation.Skilled in incident management, I respond promptly to critical incidents, implementing preventive measures to enhance system reliability and minimize disruptions to business operations. I am dedicated to creating and maintaining comprehensive technical documentation, facilitating effective training sessions, and mentoring junior IT staff.Let's connect if you're looking for a results-driven Technical Specialist with a passion for driving IT innovation and contributing to organizational success. 🚀 #TechnicalSpecialist #ITInnovation #TechLeadership #ContinuousLearning

United States

- Utilize a ticketing system to document and monitor issues raised by store employees, facilitating prompt issue resolution.- Modify and keep employee information current by utilizing LDAP and Active Directory systems.- Offer daily technical assistance and hardware support to CVS retail and pharmacy operations.- Engage in attentive customer interactions to identify problems and implement solutions effectively.- Entrusted with the responsibility of handling confidential customer and employee data.My role includes maintaining the IT infrastructure, ensuring security, and supporting the organization's technological needs.

Plano, Texas, United States

As a dedicated member of the ATM Deployment Team, I foster seamless collaboration with multiple field vendors to drive the successful execution of planned ATM project activities. My role revolves around orchestrating a diverse range of tasks, including overseeing hardware maintenance, installation procedures, network management, multi-vendor maintenance coordination, and expert software support. Within this proactive team, we consistently pinpoint process gaps and introduce ingenious solutions, optimizing operational efficiency in critical domains. Drawing from industry-leading practices, our efforts contribute to the smooth transition of ATM infrastructure, culminating in enhanced stability and enriched functionality for our valued clientele.Projects That Showcase My Expertise:🏗️ Executing precise device builds, with a focus on Windows 10 installations, adhering to established protocols and deployment schedules.🌐 Managing large-scale device deployments to end users, a pivotal aspect of a prominent program.🚀 Providing invaluable post-deployment support, offering end users assistance during crucial rollout phases.🛠️ Skillfully resolving post-Windows 10 installation issues, preserving operational efficiency.👣 Engaging users via predefined walk lists, promptly addressing concerns and ensuring a smooth user experience.📚 Guiding users through the intricacies of new technology platforms, ensuring familiarity and confidence.In essence, my journey with the Retail Workplace ATM Deployment Team is a testament to our unwavering commitment to excellence. From overseeing hardware and software maintenance to expertly managing network operations, we elevate ATM projects through innovation and proactive problem-solving. Together, we drive technological advancement while navigating challenges with finesse in a dynamic team environment. Connect with me to explore how our collaborative approach can transform technology deployment into a transformative journey.

Dallas/Fort Worth Area

Service electromechanical equipment like ATMs and self-checkout systems within an assigned territory—with the goal of keeping customers completely assured and satisfied.Oversee hardware maintenance, installation, network management, multi-vendor maintenance, and software support.Apply manual skills on peripherals, large system printers, plotters, enterprise-level servers, communications equipment, networks, and item processing sorters. Build great working relationships among colleagues and customers based on customer Service Level Agreements (SLAs). Perform maintenance repair and system overhauls as a matter of routine (like modular swaps and unit replacements). Capture customer information to complete any invoicing, as well as stay in contact to ensure providing the best possible service.

Dallas, Usa

Fix Mobile Phone, Laptop, Tablet, Ipad screens

Dallas

Dallas/Fort Worth Area

Install, Service and Maintain Telephone, Internet , Television, CCTV, and Alarm system.

Dallas, Texas

Digital Telephone, Digital Television Installer and maintenance.

Dallas Texas

Setup machine and material, install different pin for each production sizes, keep accurate documentation of material produced, maintain machine and train the trainees .

Professional Certification On Information Technology, Computer/Information Technology Administration And Management

Bachelor Of Science (Bsc), Accounting And Business/Management