Peter Oakes Email & Phone Number

Helping customers accelerate adoption and maximise the value of their VMware investments.I help the organisation formulate and execute a plan to make best use out of their current technology to help them meet their long term business and technology objectives. I can also help highlight gaps and recommend solutions to bridge these gaps.

• Planning, implementing, managing, monitoring and upgrading security measures for the protection of the organizations data, systems and networks.
• Troubleshooting security and network problems.
• Responding to all system and/or network security breaches.
• Ensuring that the organization's data and infrastructure are protected by enabling the appropriate security controls.
• Participating in the change management process.
• Testing and identifying network and system vulnerabilities.

• Supporting and maintaining relevant technologies within a VMware-based Virtual Desktop Infrastructure (View, vCentre, vSphere, UEM).
• Supporting and maintaining other end-user computing solutions including physical desktops with VMware Horizon Mirage and mobile devices using VMware AirWatch.
• Windows Desktop and Server technologies - Active Directory, Group Policy Management etc
• Supporting the development and maintenance of disaster recovery policies and procedures in relation to the EUC environment.
• Delivering exceptional service to all users of IT, within a structured IT environment aligned to industry standard frameworks (COBIT, ITIL, ISO27001, ISO9001).
• Using automation wherever possible to build new, or improve existing, technical capabilities, thus driving down the rate of BAU IT operations.

• Ensure all support issues are dealt with in a timely and professional manner.
• Aid infrastructure engineers on project work when required.
• Assisting with the installation and implementation of hardware & software to an agreed time scale.
• Assisting in the development of any networked based systems that may be required.
• Assisting in testing and maintaining the business continuity plans for the IT equipment within DAS
• Production and maintenance of documentation relating to IT equipment