Peter Ortiz Email & Phone Number

Tampa, Fl, Us

Tampa/St. Petersburg, Florida Area

Dynamic IT Manager with a proven track record in integrating technical and business solutions to drive corporate strategy. Adept at leveraging expertise in IT infrastructure, business continuity, network management, system operations, service management, and disaster recovery to surpass business objectives. Demonstrated ability to mentor teams, optimize operations, and implement innovative solutions. Seeking a leadership position where I can apply my hard skills in IT management and system integration to contribute to organizational success and growth.•Project Leadership & Strategy: Directed IT projects and technical activities across multiple sites for multimillion-dollar state-funded educational and immigration programs. Identified and resolved business needs to align with organizational goals. Managed strategic planning to optimize resources, budget, improve throughput, safeguard the organization, and enhance system performance.•Design & Implementation: Guided the design and implementation of antivirus solutions, system/network monitoring. Established Business Continuity and Disaster Recovery initiatives, Azure and AWS cloud migrations, BCDR, Policy Migration, and SAN replications. Implemented MFA, token-based authentication, SSO, and EDR.•Technical Support & Documentation: Provided technical support for Microsoft O365, VMware, Cisco, HP, IBM, Linux, and Fortinet products. Created and maintained technical documentation for network configuration, mapping, service records, quarterly cycle counting, including IT Service Catalog, SLAs, DRP, SOPs, and operational level agreements.•IT/IS Systems Design: Managed the organization-wide design of new IT/IS systems and defined IT/IS architecture. Administered Microsoft Windows servers, policies, virtual machines, and IAM processes to Azure and AWS. Developed processes and monitoring tools for workstation lifecycles, server performance, security audits, and recovery processes to support business continuity.

Tampa, Florida

Designing and implementing changes to the Corporate data and voice networks, including WAN, LAN, VLAN, VoIP, and server systems. Planning and implementing DR procedures which ensure data recovery and failover site procedures. Planning and monitoring technology resources and providerecommendations based on strategic data. Planning and maintaining hardware, software, and cabling related to the corporate network infrastructure including routers, switches, wireless access points, servers, power backup and conditioning, Web applications, and Telecommunication software. Troubleshooting network issues and optimizing network performance. Ensuring high availability for mission critical applications such as VoIP, online web testing, and collaboration tools. Maintaining and enhancing the division’s collaboration tools, including the electronic e-mail communication system. Securing and protecting the network infrastructure and resources from unauthorized access using ACL procedures. Managing network access including creating, disabling, and modifying user accounts. Collaborate with Corporate Executives regarding input for divisionwide technology documentation such as the Strategic Plan, Disaster Recovery Plan, Technology Resource Diagrams, and Acceptable Use Policy. Managing vendor relations including key networking equipment and cabling infrastructure vendors. Researching new technologies that may be useful in meeting the Corporate division’s goals or providing improved service to users.

Tampa/St. Petersburg, Florida Area

Maintained user accounts, file system security, printing, backup and recovery and remote access troubleshooting with special emphasis on MICROSOFT Win2003, 2008 R2, Exchange Server 2007, 2010, and maintained a virtual test lab on Exchange Server 2013, CISCO routers and VOIP.Managed all aspects of the Electronic Key Management System (EKMS) to include handling and accountability of cryptographic equipment and keying material. Maintained account registration, equipment inventories, clearance levels, appointment certificates and all required Local Element submissions.Configure Layer 2/3 switches for enhanced security and load balancing Monitor and configure firewall settings and maintenance on Watch Guard XTM 5. Monitor network vulnerability scanner software (Retina). Maintained security patches, security settings, server updates utilizing WSUS. Maintained Remote sites and all DC servers virus definitions utilizing Symantec EPM, Software backup, Image backups, Full, Differential, and Incremental Backups utilizing Symantec Backup Exec 2012. Shavlik Patch Management implementation and monitor of all essential patches to all workstations and server environments throughout the organization. Configure and installed Fortinet routers and switches (FortiGate 600C & 104D-POE) to enhance the network security and reliability for all corporate and remote sites. Configure server clusters and DFS replication. Implemented data connectivity for local area network (LAN) and wide area network (WAN) systems and configured PPTP, IPSEC, VPN Gateways to ensure remote user connectivity. Oversees the day-to-day operation of computer networks including hardware/software Assists in coordinating special projects including network related wiring plans, LAN/WAN hardware/software purchases, backup solutions, and system installation. Assists in providing network and remote connectivity through SSL/VPN and Tunneling