Peter R. Email & Phone Number

Peter is an experienced highly motivated individual with over a decade of success in Business Analysis and Business Relationship Management. He is a committed team player with excellent communication skills functioning at his best in a demanding, people focused program that requires a broad range of tasks, latitude and creativity. Peter’s strengths are in:IT Infrastructure Discovery and Analysis• SIEM, SOC and Technical Business Analyst resource for Cyber Security Implementation, Data Center Relocation and Disaster Recovery Program• ITSM experience in SM document creation and business engagement from inception to signoff• Proven competency in creating infrastructure artifacts to facilitate team productivity and project velocity• Onboarding resource for application and architect new hires• Analyze and report on key performance indicators of IT initiatives and application deployments. Business Relationship Management• Exhibits high competency at distilling complex environments into manageable segments for a wide variety of audiences from IT technical to business general audiences• Highly effective spokesperson and host for large group sessions and town hall events in many programs• Excels in conducting highly focused, results oriented meetings up to the executive level• Creates momentum with clients and 3rd party software partners from project inception, demonstration, value justification and handoff to production teamsDocument Creation and Management • Developed foundation SLA documents for IT service providers and service consumers within an new IT Service Management framework• Evolved extensive ITIL service catalogues of business environments at FGL and Mark’s to discover areas of service commonality and harmonizing opportunities.• Created Excel Infrastructure documents to improve clarity in complex data sets for infrastructure teams

Listed skills include Business Process Mapping, Business Analysis, Business Process Improvement, Requirements Analysis, and 21 others.