Peter R. Email & Phone Number

Shannon, County Clare, Ireland

Northern Ireland, United Kingdom

• Leading cross-functional team (Software Developers, Business Analysts, Quality Assurance testers) in a pivotal digital transformation project focused on building an Enterprise Integration Platform to meet evolving client business needs.• Ensured the full accountability of the Software Development Lifecycle, successfully achieving key milestones and fostering daily Agile stand-ups to address task-related challenges proactively.• Established a weekly reporting dashboard for clients and stakeholders, tracking crucial milestones, identifying risks, dependencies, and providing financial reporting with resource forecasting to optimise allocation and time management.• Formulated a transparent change management process to improve the visibility of scope, cost, and schedule changes within the contract. All changes were subject to client approval, with corresponding reports integrated into weekly updates for stakeholder awareness.

Nenagh

• Instrumental in the execution of Cyber-related projects from initiation to production deployment, fostering collaboration across Engineering, Operations, and business readiness teams to ensure a successful project lifecycle.• Prioritised stakeholder management, providing insights to Executive teams on project status and risks through weekly reporting and scheduling one-on-one sessions with VPs for in-depth discussions.• Conducted Gap Analysis sessions with extended teams to enhance project delivery effectiveness and played a pivotal role in developing Change management guidelines, essential for regulatory compliance and stakeholder transparency.• Facilitated early engagement of business readiness teams by inviting representatives to share insights, define project scope, set expectations, and identify necessary tasks to be incorporated into the project plan.• Managed infrastructure deployment (Physical HW & VMs) across global data centres (NA, LATAM, APAC, EMEA) to support the delivery of cyber security solutions and tools.

Shannon

• Managed multiple end-to-end projects for Digital clients, employing a balanced approach of Waterfall and Agile best practices.• Orchestrated project intake, capacity planning, estimation, and requirements using industry-standard tools such as SAP, Jira, QuickBase, SharePoint, and MS Project.• Fostered strong technical relationships between Digital River development teams and stakeholders, ensuring clarity in solution implementation and seamless integration and web store design.• Spearheaded effective change management and control procedures, holding regular team meetings to identify and document changes, ensuring alignment with scope, budget, and timelines.• Collaborated closely with internal and client business readiness teams during the go-live process, guaranteeing the establishment of communication packages and operational support, and setting Service Level Agreements (SLAs).

Ennis, Information Park

• Overseeing all phases of the project life cycle, actively participating in requirement gathering, quality assurance, and deployment processes to meet and exceed customer expectations.• Supporting clients' daily operational requirements by ensuring timely and effective handling of escalations within agreed SLAs. Collaborating closely with the client's internal 2nd-level support teams to drive issue resolution.• Identifying and implementing application improvements in collaboration with diverse client stakeholders to align with business operational objectives, enhancing overall performance and functionality.

Limerick, County Limerick, Ireland

• Played a key role in the Premier Online store at Dell, with responsibility for delivering new online services to enhance the customer self-service checkout experience. This involved leading collaborative project teams, conducting technical reviews, and ensuring alignment with business expectations in coordination with IT BAs, Product Owners, and IT PMs.• Ensured strict adherence to PMO guidelines and governance structures, ensuring consistency and confidence in setting project objectives and direction.• Generated and shared a weekly reporting dashboard with stakeholders and participated in Phase Exit Reviews, incorporating any necessary changes throughout the project lifecycle.• Produced comprehensive project documentation, including Project Charters, Business Requirement Documents, Cost-Benefit Analysis (CBA), Risk Register, MS Project plans, and Training and Communication plans

Ireland

Ireland

Ireland