Peter Rau Email & Phone Number

Ashburn, Va, Us

Virginia, United States

Virginia, United States

The Systems Development Engineer (SysDE) is a combination of Systems Engineer and Software Development Engineer with a focus on technical generalities and expertise in multiple operational domains. Some of my accomplishments and skills are:- Writing/improving/maintaining Infrastructure as Code (IaC)- Building out cloud services in numerous regions across the globe- Automating the build processes for developers through pipelines implementation and deployment automations between… Show more The Systems Development Engineer (SysDE) is a combination of Systems Engineer and Software Development Engineer with a focus on technical generalities and expertise in multiple operational domains. Some of my accomplishments and skills are:- Writing/improving/maintaining Infrastructure as Code (IaC)- Building out cloud services in numerous regions across the globe- Automating the build processes for developers through pipelines implementation and deployment automations between stages- Designing and delivering tech solutions for difficult business problems, such as service building automations to deploy service infrastructure and code into new regions- Identifying and solving ambiguous problems, deficiencies, or areas of hindrance- Creating solutions that are pragmatic, efficient, and cost-effective- Run and guide strategic plans with customer experience as the primary goal- Train team members and share knowledge with other teams- Diagnose and resolve any technical issues in my applications Show less

Herndon, Virginia, United States

United States

* Setup and maintained numerous AWS services, including EC2, S3, ELB, Auto-Scaling, and more* Assisted in the planning, developing and implementing of AWS Cloud environments* Encrypted data within the AWS cloud environment, both in transit and at rest* Regularly worked in both Windows and Linux servers* Assisted in AWS networking and security processes to ensure safety of the cloud environment* Performed regular work and maintenance in many different AWS services across… Show more * Setup and maintained numerous AWS services, including EC2, S3, ELB, Auto-Scaling, and more* Assisted in the planning, developing and implementing of AWS Cloud environments* Encrypted data within the AWS cloud environment, both in transit and at rest* Regularly worked in both Windows and Linux servers* Assisted in AWS networking and security processes to ensure safety of the cloud environment* Performed regular work and maintenance in many different AWS services across numerous AWS accounts* Performed L2/L3 end user assistance for trouble tickets that were escalated* Oversaw setup and deployment of all physical assets throughout the company* Utilized SCCM and ServiceNow for asset management* Cleaned and imaged dozens of computers every week for redeployment* Assisted in all onsite support requests, ranging from hardware issues and desk setups, to network issues and advanced troubleshooting* Provided local support for all remote members on my team that needed assistance with their tickets, such as computer setups/configurations, end user assistance, or inventory tracking* Assisted the asset manager with their regular duties, including returning leased equipment, inventory cleanup, updating asset management software, and more* Successfully completed numerous projects single-handedly including a massive inventory return project where I packaged up over 600 devices in a week to be returned to the leasing company, upgraded 34 sepa- rate computer’s operating systems that weren’t automatically updating, and setup 74 computers for interns and shipped them out within a couple weeks Show less

Schoolcraft, Mi

Lead all IT infrastructure endeavors from network and systems administration, to hardware work and IT project management. This includes work for 10 separate locations and involves over 200 end users. Extensive experience in Windows servers and Cisco and Extreme networking equipment and software. Experienced in IT project management and providing quick turn around times on any level of project, having maintaine much of the work load myself and only outsourcing what is necessary.

Greater Grand Rapids, Michigan Area

Managed all company branch network/telecom contracts and maintained relations with vendors to expedite services for new locations.Setup conference calls to bring together people from multiple locations to ensure quick and expedient work is done to get new branch locations setup.Maintained strong vendor relations to receive premium support for all our branch location network/telecom services.

Grand Rapids, Michigan

Oversee the overall branch network and end user IT health and well being for the North Eastern US and troubleshoot any issues that arise.Setup new branch IDF’s and branch networking gear as well as dismantling the network structures in closed branches. Monitor branch network health and work with our Networking team on any branch outages that arise and successfully assist in bringing branches back online.Successfully complete the most difficult elevated tickets from IT-Support when… Show more Oversee the overall branch network and end user IT health and well being for the North Eastern US and troubleshoot any issues that arise.Setup new branch IDF’s and branch networking gear as well as dismantling the network structures in closed branches. Monitor branch network health and work with our Networking team on any branch outages that arise and successfully assist in bringing branches back online.Successfully complete the most difficult elevated tickets from IT-Support when others are unable to come to a resolution.Consult with engineering and dev teams on tickets that require further expertise while continuing to work the ticket until completion.Work with Active Directory for all information security needs.Work in close relation with HR for all changes in personnel and process the changes on the IT side. Create and maintain company wide Microsoft Exchange groups, including distribution groups and email accounts.Assist in network security projects quickly and efficiently. Show less

Draper, Utah

Directly managed and supervised a team of 10-15 tech support representatives, providing support and guidance as needed throughout the day.Created training materials and provided training for my team, as well as leading all training for all new IT personnel.Supervised all my employees, providing constructive feedback and correction as needed on an individual basis.Delegated out tasks and assignments to techs based on need and tech specialties as a way to better train and lead my… Show more Directly managed and supervised a team of 10-15 tech support representatives, providing support and guidance as needed throughout the day.Created training materials and provided training for my team, as well as leading all training for all new IT personnel.Supervised all my employees, providing constructive feedback and correction as needed on an individual basis.Delegated out tasks and assignments to techs based on need and tech specialties as a way to better train and lead my team. Show less

Draper, Ut

-Assisted end users with any and all hardware/software issues.-Supported end users with all Windows/Mac OS issues, Microsoft Office Suite, Google apps, PC hardware, printers, scanners, VPN/VDI, and other related issues.-Created original new employee training material for all new IT personnel.-Comprehensive experience working with Active Directory systems to support internal employees.

Draper, Ut

-Assisted end users with any and all hardware/software issues.-Supported end users with all Windows/Mac OS issues, Microsoft Office Suite, Google apps, PC hardware, printers, scanners, VPN/VDI, and other related issues.-Created original new employee training material for all new IT personnel.-Comprehensive experience working with Active Directory systems to support internal employees.

North Salt Lake, Utah

Ogden, Ut

Taught a first grade class as a professional educator.Collaborated with colleagues and led group work for the betterment of the staff and students.Created elaborate lesson plans for teaching content to the best of my ability.Partook in many professional developmental courses to better my working abilities.

Hamilton, Mi

I performed duties as a certified pharmacy technician. I dispensed medication, stocked shelves, performed regular maintenance, ordered product, offered elite customer service, worked with insurance companies and doctor's, and managed the pharmacy software.

Grandville, Mi

I worked as a cashier during this time while still in college. I performed exceptional customer service, meeting the needs of my customers, aiding customers who were upset, and aiding other departments when they need help.