Peter Rigo Email & Phone Number

Tampa, Florida, United States

At Systal, we offer tailored managed network services with a strong focus on Cybersecurity and Cloud transformation, delivered through our 24/7 Global NOCs/SOCs.We support enterprise businesses across 3,500+ sites in 93 countries, helping them achieve strategic technology transformation while enhancing the security, efficiency, and innovation of their IT infrastructure.Understanding the complexity and uniqueness of our global clients' needs, we provide high-quality, customized… Show more At Systal, we offer tailored managed network services with a strong focus on Cybersecurity and Cloud transformation, delivered through our 24/7 Global NOCs/SOCs.We support enterprise businesses across 3,500+ sites in 93 countries, helping them achieve strategic technology transformation while enhancing the security, efficiency, and innovation of their IT infrastructure.Understanding the complexity and uniqueness of our global clients' needs, we provide high-quality, customized solutions that seamlessly integrate with their operations. As an independent, vendor-agnostic partner, our team of highly certified specialists becomes a natural extension of your IT department.Our mission is simple: to be your most trusted technology partner, empowering your business to innovate and transform for the future. Show less

Bratislava, Slovakia

Provided expertise to the IBM EMEA team, supporting projects, process development, and standard operating procedures.Trained new hires and managed escalations as the main point of contact for complex issues.Led customer requests and lifecycle support, collaborating closely with sales teams.Streamlined pre- and post-sales support for AT&T’s wholesale corporate customers by aligning resources and processes across functions and regions.Managed sales tools… Show more Provided expertise to the IBM EMEA team, supporting projects, process development, and standard operating procedures.Trained new hires and managed escalations as the main point of contact for complex issues.Led customer requests and lifecycle support, collaborating closely with sales teams.Streamlined pre- and post-sales support for AT&T’s wholesale corporate customers by aligning resources and processes across functions and regions.Managed sales tools, proposals, order tracking, and coordinated communication with internal teams globally.Responsible for revenue-generating activities and CRM management. Show less

Jersey City, New Jersey

• Led project teams in all aspects of project planning, design, construction and implementation • Responsible for status reporting, risk management, schedule development, change management, and resource management• Project managed the development and deployment of a Xactly Incent System; a "one-stop shop" for commission`s and all sales related information • Provided leadership to Business Analyst team through the requirements phase• Worked with head of… Show more • Led project teams in all aspects of project planning, design, construction and implementation • Responsible for status reporting, risk management, schedule development, change management, and resource management• Project managed the development and deployment of a Xactly Incent System; a "one-stop shop" for commission`s and all sales related information • Provided leadership to Business Analyst team through the requirements phase• Worked with head of each department to gather monthly updates on performance of company’s initiatives that were presented to SVP`s and CEO• Ensured that company procedures are adhered to and all paperwork is completed accurately• Scheduled and facilitated meetings to gather data and review project related tasks • Researched and analyzed historical data, developed cost models to support proposal efforts and allocated resources to support project milestones • Assisted in development of deal review processes, including deal pricing modifications, discount delegation/authority, and executive approvals Show less

Morris Plains, Nj

• Develop procedures and workflow to effectively utilize company resources • Managing multiple implementation task, coordinate weekly status updates with other internal and external groups to ensure project completion in accordance with client requirements• Develop and maintain professional client relationships and manage expectations with respect to key timelines• Maintain accurate and complete documentation including parameters, network paperwork, and documentation for all client… Show more • Develop procedures and workflow to effectively utilize company resources • Managing multiple implementation task, coordinate weekly status updates with other internal and external groups to ensure project completion in accordance with client requirements• Develop and maintain professional client relationships and manage expectations with respect to key timelines• Maintain accurate and complete documentation including parameters, network paperwork, and documentation for all client interaction.• Develop and maintain consistent standards for project status reporting for internal and external purposes• Working with resource managers to create capacity plans and resource forecasting Show less

• Led a team of solution implementation managers to set up networks at American Airlines, Sears, Iberdrola, Kimberly-Clark, and AstraZeneca BioPharmaceuticals• Developed reporting tool system to enable employees to balance their workload efficiently• Created reports for senior management about employee time utilization; reduced annual headcount by six• Created project implementation plans for new accounts• Designed workflows and estimated necessary resources • Triaged issues… Show more • Led a team of solution implementation managers to set up networks at American Airlines, Sears, Iberdrola, Kimberly-Clark, and AstraZeneca BioPharmaceuticals• Developed reporting tool system to enable employees to balance their workload efficiently• Created reports for senior management about employee time utilization; reduced annual headcount by six• Created project implementation plans for new accounts• Designed workflows and estimated necessary resources • Triaged issues and handled escalations to ensure proper customer support• Improved 20 team members’ technical and project management skills through training and development Show less

• Developed and implemented technical workflows for American Airlines and IBM• Participated in a Six Sigma project and improved delivery time by 35%• Managed project scope and ensured completion of projects while meeting quality standards• Led cross-functional teams to deliver a completed product and service• Trained and developed new American Airlines project implementation managers• Planed and scheduled project timelines • Implemented and managed project changes… Show more • Developed and implemented technical workflows for American Airlines and IBM• Participated in a Six Sigma project and improved delivery time by 35%• Managed project scope and ensured completion of projects while meeting quality standards• Led cross-functional teams to deliver a completed product and service• Trained and developed new American Airlines project implementation managers• Planed and scheduled project timelines • Implemented and managed project changes and interventions to achieve project outputs• Quality assurance Show less

Bratislava, Slovakia

• Managed several Union projects in collaboration with the European Student Union (ESU)• Lectured students from diverse backgrounds on Bologna Process and Lisbon treaty • Prepared financial reports for ESU

Master Of Business Administration (Mba), Global Management

Activities and Societies: City University of Seattle student Parliament City University delegation Slovak National Student Union European.

Bsba, Business Administration And Management, General

City University of Seattle student parliament President Slovak National Student Union International Representative European Student Union.