To manage projects, from initial concept to implementation, so they deliver the required outputswithin budgetary and time constraints, and thereby achieve the outcomes and benefits required. To apply project management discipline and processes, including responsibility for project stakeholder engagement

Job PurposeTo manage and support a team delivering key projects or process improvements in order to generate improved efficiency, effectiveness and profit to the business.Key Responsibilities• Adopt and apply required Project management techniques• Facilitate and execute specified Process Improvement methodologies• Draft and agree relevant change documentation• Develop and implement standards for measuring and reporting progress to ensure project benefits are realised• Co-ordinate and proactively manage all project and/or process improvement related activity to ensure progress• Hands-on work and individual input with business sponsors/product managers/IT to define project or process improvement objectives and scope• Lead the work of the virtual Project team delivering the projects and process improvements• Provide coaching and advice to ‘service excellence’ leaders to build their competence and support their work• Ensure distribution of information and documents to the individual project team members has occurred to facilitate the work of the team• Analyse project-related data identifying any issues and attempting to resolve with minimum support• Ensure all projects adhere to best practices, regulatory and audit requirements• Working on 2-3 projects at any one time; typical project team 7-8 members.

To manage projects, from initial concept to implementation, so they deliver the required outputswithin budgetary and time constraints, and thereby achieve the outcomes and benefits required. To apply project management discipline and processes, including responsibility for project stakeholder engagement

Project Manage system implementations for both new and existing customersComplete onsite and remote Training for customers during Implementation phaseProactively manage the day to day activities of each project coordinating resources to ensure delivery of project phases, tasks and milestones.·Provide weekly detailed project plans to stakeholders highlighting issues, risks and progress against project milestones and timelines.·Document Change Requests to enable project change control.·Manage internal resources to ensure project is delivered within timeline.Develop a full understating of our software and its features and functions.Keep up to date with all legislation relating to the Consumer Finance IndustryProduct Configuration- Developing and implementing appropriate reports, complex data extracts and dashboards.Evaluation of Business Requirements for data solutions, extracts and reports

Project Manager - Credit Decisioning on behalf of Perfect Home.Responsibilities include:Project mandate and initiation Business case developmentStakeholder managementProject structureProcess mappingOngoing plans and management controlsUser Acceptance Test script development and processesProject delivery and benefits realisation

Three month contract work at BNP Paribas PF UK. Skills transfer across a range of specialist marketing functions.Responsibilities included:Managed the implementation of the customer journey for web channel – credit cards, storecards, co-brand cards, fixed term and personal loans.Developed System and User Acceptance Testing processes and co-ordinated UAT with both the IT business analysts and third party developers

To project manage the strategic development, implementation and ongoing management of the web channel capability, content, activity and performance.Redesigned the online application journey for five major white label credit card products Developed the full questionnaire for the RFI and developed the business case for a change of supplierCreated all of the GA profiles and reporting capabilities for the BNPP PF UK products. These range from credit cards, loans, point of sale loans and ecommerce solutions Online web capability to meet the Marketing StrategyDefined, developed and implemented the customer journey for web channel – to cover credit cards, storecards, co-brand cards, fixed term loans and personal loansWeb performance, conversions and optimisation (SEO)Developed business cases to support additional analytical tools required for online tracking

To project manage the strategic development, implementation and ongoing management of the web channel capability, content, activity and performance.

Manager responsible for the launch a unique car insurance aggregator – CheaperCover.comTook responsibility for supporting the delivery of the required number of qualified visitors to the sites and user experience on CheaperCover.comEffectively managed creative and media agencies – annual marketing spend of £1.2 million

Project Manager responsible for the launch a unique car insurance aggregator – CheaperCover.comEffectively manage creative and media agencies – annual marketing spend of £1.2 million

Managed the marketing budget for a national mortgage provider for all planned marketing campaigns – annual budget of £3 millionProject managed the introduction of new data storage system leading to costs savings in excess of £100k per annum