Peter Sinclair Email & Phone Number

Greater Milwaukee Area

• SAFe Product Owner Led teams on the development of key features focused on streamlining and automating underwriting processes. Created strategic and tactical visions and communicated to the team.Responsible for.
• Coordinated activities with key stakeholders to identify data needs and minimum viable product features for production start-up.Defined business process changes to underwriting process to allow the use of Predictive.
• 25% approval rate on select cases with 80% of those cases issued same day.Lead expansion of external data connections to 2 additional paramed vendors to acquire data on completed electronic paramed exams using ACORD.
• 60% increase in model throughput.Worked with stakeholders to define and implement new program designed to shift specific cases from to lower risk classification based on select data attributes.
• Lead team through development and delivery of underwriting system changes one planning iteration (10 weeks) in advance of stakeholder expectations.
• Assisted operating area with the development and roll-out of training materials.Lead development team through data expansion efforts to allow development of next generation Predictive Model

• Lead vendor pilot to capture and record client medical history online, obtain e-signatures and instantly provide paramed exam results online. On successful completion lead planning and rollout for 3 paramed exam.
• Created tactical data reporting to show that simple rules could reduce the need to review ~25% of paramed exams that were available electronically.
• Created strategic vision on how data evaluation could be used to improve and automate underwriting process. Requirements Lead for Contract Assembly segment of corporate project.
• Worked directly with operational area and development team to create a new automated contract assembly process resulting in over 50% labor reduction and improved cycle time. Lead firefighting efforts following roll-out.
• Identified significant shortcomings in delivered solution and advocated for a redesign of the outbound calling process.
• Replaced operational management resources on project to ensure appropriate oversight and ensure a workable solution was delivered.

Greater Milwaukee Area

• Created cost benefit analysis to secure funding for the largest underwriting requirement change in company history.
• Acted as subject matter expert to mentor operational and development teams.
• Lead implementation of pharmacy data delivery to underwriters through automated ordering and receipt through internal system using ACORD standards.

• Lead the build-out of requirement processing platform for ordering from third party vendors from idea conception through implementation.
• Conducted analysis and recommended process and system changes for the medical records acquisition including outsourcing activities to outside vendors
• Coordinated communication between Corporate Sourcing and business clients during the vendor evaluation and contracting process.
• Created cost–benefit analysis supporting system build which introduced the use of ACORD standards and webservice integration to the company.
• Lead vendor integration ordering and receipt projects through new platform
• End state provided 8 FTE saving for underwriting support staff and improved underwriter efficiency yielding approximately 1 FTE while dropping unit cost by 90%.Developed strategic plan to leveraging new system and.

Greater Milwaukee Area

• Responsible for daily operations for credit, collection and customer payment processes processing over 1 million payment transactions/month.
• Operating staff of over 50 FTEs
• Managed multiple vendors
• Developed strategic and tactical plans for process improvement.
• Managed vendors responsible for payment and collection activities.
• Key contributor in review of contract for replacement of customer and billing system replacement in excess of $75 million.

Greater Milwaukee Area

Information System auditor with primary focus on system reviews and development lifecycle processes.

Bachelor Of Science - Bs, Business

BS in Business with Majors in Accounting and Computer Science

Education record