Peter Smith Email & Phone Number

Collon, County Louth, Ireland

Ireland

- Act as a first level point of contact for customers and other customer support specialists.- Liaise with the various business channels in the resolution of customer queries.- Identify and raise support requests in the event of customer technical issues.- Handle customer escalations and complaints over call, chat and e-mail.- Achieve team targets in relation to contact quality and volume.- Build and develop customer relationships.- Ensure that more complex customer issues are followed up and resolved in a timely manner.

Dublin, County Dublin, Ireland

- Planning and executing a range of events and digital campaigns on behalf of clients.- Working with clients from sectors such as events, property, sports, tourism and sponsorship.- Office and admin management.- Generating innovative ideas in a fast-paced environment.- Attending all client events and managing event staff.

- Multiple account management

Drogheda, County Louth, Ireland

- Work closely with the management team on all aspects of the operation of the bar.- Supervision of 30 staff.- Orders, purchasing and lodgments. - Develop and maintain key organizational relationships both internally with staff and externally with customers and suppliers etc.- Ensure human resource management practices comply with best practice guidelines.