Peter Sutherland Email & Phone Number

Newcastle, New South Wales, Australia

Technical Asset Management - Redefining building outcomes HVAC, Fire & Electrical.

New South Wales, Australia

Newcastle, Australia

Newcastle, Australia

Newcastle, Australia

Lead and Manage all aspects of the Newcastle Service, Project and Sales Business across Northern NSW area. Providing Connected Services and integrated solution across Government, Corrections, Defence, Health, Transport, Commercial and Industrial.General Management: Lead entire Location team in a common vision/direction. Provide leadership to the functions of sales, projects, and service. Ownership for growth, customer satisfaction and implementation of strategy. Coordinate resources to appropriately balance strategic objectives with financial return(profit) and efficient use of financial assets (including working capital). Overall P&L(budgetary) responsibility for Location. Monitor financial performance on a monthly basis against plans and forecasts. Define performance objectives/manages to ensure desired behaviors/results areachieved Develop skills and competencies of Location employees and overall capability of theLocation and reviews talent succession plans

Nsw

• Direct responsibility for all aspects of the service business for a Location with direct reporting line responsibility of the Service Operational Leaders and Service Account Managers.• Responsible for its financial performance and delivery of growth resulting in increased Volume, Margin and Revenue year on year.• Develop deep and wide relationships with our customers – regular visitation. • Champion for service Revenue & Margin growth through connected services and install base initiatives.• Responsible for ensuring the Location service business transitions effectively to an outcome based service (OBS) delivery model.• Ensuring effective management of work load, improvement of processes and systems, team management, client liaison and escalation, and working with other areas within Honeywell to deliver high quality service• Work with district peers, other departments and customers to meet mutual goals and objectives as a part of the District Leadership Team

EH&S• Ensure that the team view safety as top priority and drive safety first culture• Ensure team and self are regularly reporting near misses, incidents and other opportunities for improvement and carry out hazard and risk assessments (and analysis) for all tasks as per company policy and proceduresCustomers• Responsible for ensuring high quality delivery of services to Honeywell’s clients • Ensuring delivery of value to Honeywell clients and customers• Ensuring that customer satisfaction levels are up on plan• Support the sales process including account planning, pre sales support and ensuring effective communication between the service and sales teams.Financials• Overall financial control of team to agreed annual operating plan• Ensure accurate monthly forecasting• Managing the process of forecasting and financial analysis throughout the monthPeople leadership • Grow overall team engagement by focusing regularly on internal feedback and satisfaction • Establish and maintain high standards of performance for self, direct reports and others to maximise the team’s ability to meet business goals and objectives• Ensure the team is adequately resourced and trained and has the required skills to enable growth.• Facilitate the development of others’ knowledge, skills and competencies by providing timely feedback and planning relevant development activities• Performance management ,of team members• Management of reward & recognition and Morale within the team

Management, Business Administration And Management, General, Credit Point Avg

Studied part time whilst working full time.

Electrical Trade, Electrical, Electronic And Communications Engineering Technology/Technician

Engineering Industrial Electronics Advanced Certificate, Electrical And Electronics Engineering