Executive Director and Deputy CEO at mcch from 2007 then CEO from 2010-16

Appointed in 2001 as Head of Care and Housing, and promoted to Director of Care and Housing in 2002. Accountable to Chief Executive and Board.Responsible for all operations and specialist housing management function. Managing services for older people, mental health, learning and physical disabilities.Introduced new policies and procedures and care quality system. Introduced new staff training directory, and new approaches to organisational values.Achieved growth in turnover of over… Show more Appointed in 2001 as Head of Care and Housing, and promoted to Director of Care and Housing in 2002. Accountable to Chief Executive and Board.Responsible for all operations and specialist housing management function. Managing services for older people, mental health, learning and physical disabilities.Introduced new policies and procedures and care quality system. Introduced new staff training directory, and new approaches to organisational values.Achieved growth in turnover of over 66% in 3 years. Secured additional new contract for New Build care, respite, and supported living facility £5 million.Worked on property redesign and currently implementing service remodelling.Led on 3 TUPE transfers including the two-tier code, and working on 4th.Completed from outset bid the development of a New Build extra-care housing scheme for older people in Essex. New supported living scheme for people with LD opened in Jan 2006. LD care home in Southend transferred in October 2006. £980,000 of new business became operational in 2007.Managed staff team in excess of 430 staff, plus budget of £12.7 million.De-registered 3 care homes, and developed over £1 million of supported living services. Brought another company in as a subsidiary as part of a group structure, then fully merged into the organisation. Show less

Responsible for 5 TUPE staff transfers and setting up of Care Directorate.Grew department from 6 staff on commencing to 350 staff at time of leaving.Development of New Build extra care housing model for older people.Managed 125 staff in 10 locations and operational budgets of £2.5 million.Secured partnership contract for supported living services.Produced all documentation and systems to set up care and housing department.Developed new specialist supported living… Show more Responsible for 5 TUPE staff transfers and setting up of Care Directorate.Grew department from 6 staff on commencing to 350 staff at time of leaving.Development of New Build extra care housing model for older people.Managed 125 staff in 10 locations and operational budgets of £2.5 million.Secured partnership contract for supported living services.Produced all documentation and systems to set up care and housing department.Developed new specialist supported living services for mental health, learning disabilities, and a specialist service for the deaf. Show less

Inspection and Registration UnitInspection and Registration OfficerRegistered over 15 new care and nursing homes.Inspected over 100 different care and nursing homes for all adult client groups, specialising in homes for older people in the private and voluntary sector.Represented the authority at members hearing and Care Home Tribunal.Feasibility study of the introduction of ISO9002 system.Responsible for leading Inspection Design Team and delivering Lay Assessor… Show more Inspection and Registration UnitInspection and Registration OfficerRegistered over 15 new care and nursing homes.Inspected over 100 different care and nursing homes for all adult client groups, specialising in homes for older people in the private and voluntary sector.Represented the authority at members hearing and Care Home Tribunal.Feasibility study of the introduction of ISO9002 system.Responsible for leading Inspection Design Team and delivering Lay Assessor training programmes. Show less

Registered Manager of 40 bedded care home for older people.Introduced ISO9002 quality system.Managed Budget of £2 million.Managed a range of services for people with Learning Disabilities and Mental health - 8 homes. Managed re-provision from long stay hospital closure and set up new care homes in the community.

Hospital social worker in acute general hospital, regional burns unit, and hospice.Lead care manager for older persons discharge co-ordinator.Set up friendship group for adults with disabilities.Link care manager with day service and residential units.Set up new adult services duty care manager system.Trainer at local resource service for adults with physical disabilities.