Aspiring Computer Science Professional | Team Player | Adaptive LeaderCurrently pursuing a Bachelor of Science in Computer Science at the University of Calgary, I bring a solid blend of technical and interpersonal skills to every project and role. My experiences span from developing a mobile-friendly motorcycle marketplace app to leading a team in creating an online gaming platform. Proficient in languages like Python, Java, and SQL, I am also skilled with tools such as Flutter, Flask, and MySQL.Throughout my work in customer service and academic projects, I’ve demonstrated a knack for problem-solving, adaptability, and effective communication. Whether training team members on customer recovery strategies or driving a 10% increase in sales through product insights, I prioritize impactful results. My leadership experience includes overseeing project coordination for a minigame platform and training employees in guest service, always aiming to foster team cohesion and achieve excellence.I am passionate about harnessing my technical knowledge and team-oriented mindset to contribute to innovative tech solutions. Connect with me if you’re interested in discussing tech, software development, data analysis, or collaborative project opportunities.
Roy'S Korean Kitchen
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Server/BartenderRoy'S Korean Kitchen Sep 2024 - PresentCalgary, Alberta, Canada● Compiled end-of-day reports and analyzed relevant sales data from 25+ daily transactions, applying attention to detail and organizational skills to deliver concise summaries to the supervisor● Collaborated with coworkers to gather insights on special feature items, leveraging communication and analytical skills to drive a 10% increase in sales● Counted headcounts for up to 100 expected customers and reorganized tables and settings, demonstrating planning and adaptability to ensure an efficient guest experience upon arrival
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Server백정 에드먼튼 Baekjeong Korean Bbq House Jun 2022 - Feb 2024Calgary, Alberta, Canada● Performed necessary opening and closing duties, organizing setups and documenting specific tasks for the next shift, allowing smooth operations and reducing setup times by 20% for the following day● Conducted quality checks on 50+ products and services per shift, ensuring compliance with company standards and consistency, contributing to a 4.5-star rating on Google reviews● Managed up to 30 tables per shift, processing over 100 orders daily while coordinating with kitchen staff to ensure timely service and exceptional dining experiences -
KeyholderTruedan Aka Jenjudan 珍煮丹 Jun 2021 - Jun 2022Calgary, Alberta, Canada● Managed restocking of inventory, tracking product levels to maintain optimal stock, reducing shortages by 10%, and ensuring high-demand items were always available● Independently managed the store during shifts, overseeing operations, addressing customer inquiries, and maintaining smooth service, while reducing operational expenses by 50% per shift● Entrusted with store keys and cash management, performing opening and closing duties, balancing registers with 99% accuracy, and securely handling over $250 in daily transactions. -
Customer Service SpecialistMcdonald'S Jun 2018 - May 2021Calgary, Alberta, Canada● Resolved volatile guest situations quickly through effective communication skills, resulting in a 20% increase in positive customer feedback on service recovery.● Conducted site evaluations in the lobby, washrooms, and tables and promoted key items to enhance visibility, yielding a 15% rise in customer engagement and improving the accuracy of customer survey insights.● Trained employees on guest service techniques and recovery strategies, boosting the team’s guest service scores by 10% and significantly reducing customer complaints.● Greeted and assisted clients by providing personalized support, which led to a 10% increase in repeat visits and higher client satisfaction scores.
Peter Tran Education Details
Frequently Asked Questions about Peter Tran
What company does Peter Tran work for?
Peter Tran works for Roy's Korean Kitchen
What is Peter Tran's role at the current company?
Peter Tran's current role is Computer Science Student at University of Calgary.
What schools did Peter Tran attend?
Peter Tran attended University Of Calgary.
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Peter Tran
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Peter Tran
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