✓ Selected to lead a team of 8 inside sales representatives to sell Fire & Auto products to new customers. Efforts resulted in an increase in binding policies by 5% in a 6 month period. Success drove upper management to double the team size to 15 within an 8 month period. ✓ Successful track record of coaching & leading team members performing under quota to meet or exceed assigned goals. Results include coaching a team member who was closing at 33% in 2020 to a closing rate of 88% in 2021. ✓ Consistently outperforming peers of the same role within the business unit-exceeding quota by 8% on a consistent basis. Results include Company Goal set at 34%, Peers track at 32%, with personal team performance continually at 40%. ✓ Routinely rank in top 5% of Acquisition supervisors- with team exceeding closing quotas against State Farm products. ✓ Drive daily activity to ensure each team member executes the right behaviors to exceed weekly and monthly goals. ✓ Experience presenting granular, strategic strategies to the C-Suite troubleshooting a multi-million dollar issue. Results of the meeting yielded an 18% improvement within a 90 day period, with new results being communicated quarterly. ✓ Identified as a top performing supervisor to conduct sales workshops for all State FarmRepresentatives. Scored in the top 8 of 60 total supervisors.

✓ Managed a team of 15 inside sales/ call center employees. ✓ Steadily met and exceeded team KPIs based on sales and servicing existing customers. Results included persistent up-sells or add-ons to existing policies with an average premium boost of 30%.

✓ Established a successful track record of consistently exceeding goals for increasing revenue by 20%. ✓ Selected as an external candidate to be a proprietor of a State Farm Agency. Results included signing 30 new customers a month, selling on average 100 new products.

✓ Hired, built, and trained a team of high performance retail workers. Was responsible for leading and influencing multi-store teams – driving teams to perform and increasing team's Y-O-Y sales by 286%. ✓ Conducted quarterly business reviews – using teamwork to drive performance. Built effective presentations to train and coach other management personnel. ✓ Top Performer implementing district sales strategies while being responsible for sales and financial performance.

✓ Developed and trained a team of 5 Area Managers and 32 Branch Managers with a footprint spanning of 109 locations in GA and AL – overseeing customer service, sales, planning, and financial results. ✓ Drove business development by fostering a cohesive team and cultivating strong customer relationships.✓ Increased sales by 43% in 2013 and 26% in 2014 – second most profitable territory in North America in 2014. ✓ Provided leadership in creating Branch Operations Guide that was eventually distributed company-wide. ✓ Used marketing expertise in effectively promoting co-branding of Hertz and Dollar/Thrifty Brands. ✓ Sought out profitable relationships with key business accounts to ensure revenue goals. ✓ Utilized strong management ability to interpret data and analyze reports effectively for sales growth. ✓ Evaluated bookings based on business demand and inventory availability to maximize revenue goals.

✓ Exceeded revenue and fleet goals by 37% resulting in a promotion to General Manager.

✓ Supervised store managers and franchisees. Organized comprehensive orientation and team training. ✓ Served as liaison between store managers and franchisees and corporate 7-11. Resolved labor disputes, involving: compensation, benefits, and performance management systems via proactive communication. ✓ Ensured compliance with company policies. Increased profitability by implementing improvement processes. Negotiated contractual provisions and pricing with various vendors and their representatives. ✓ Managed and supervised all aspects of field operations, which included maintaining retail store facilities.

✓ Participated in field marketing practices to acquire new business. Obtained an increase of over 400% in corporate revenue. Received the fastest level 3 promotion in the 36 years of Group 43 history. ✓ Developed programs and initiatives that increased growth and profits while ensuring customer satisfaction. ✓ Analyzed market potential and worked local business accounts while executing on operational plans. ✓ Achieved rapid year-over-year sales growth in the ever-changing and very demanding rental car industry. ✓ Gathered accurate research information in a timely manner for the formulation of new marketing strategies. ✓ Continually identified customer challenges and collaboratively shaped solutions to meet their needs. ✓ Reviewed the area's financial reports in order to set specific sales performance goals for all employees.