Peter Walch Email and Phone Number

Performance management of 16 operational businesses.

Offered oversight and direction to a team, allocated work post analysing scope and operational workload. Administered project progress and analysing data for review. Reviewed variances and worked towards mitigating risks. Exercised industry best practices and suggested insightful recommendations to enhance the decision matrix. Completed timely project delivery to optimise customer satisfaction.♦ Successfully recommended to optimise 12-million-pound investment and deliver optimum customer satisfaction.

Actively rendered support in state-of-the-art plans for new bus depot Warrington's own buses. Ensured legal compliance with operational franchisee process. Took over a training school for skills upliftment and productivity enhancement.♦ Effectively suggested and benchmarked a corrective measure plan to ensure quality optimisation.♦ Assisted in development of successful bid, of fifty-million investment from central government with the local authority.♦ Established effective framework for funding an electric fleet and a fifteen-million-pound state-of-the-art bus depot.

I led the Yorkshire region for executing change program, revamping the management structure, and executing best practices such as telematics. I also coordinated with commissioners to strengthen client relationship management. I also provided oversight and direction the management team and monitored the same for accountability.♦ Holds distinction in transforming a £3.5m turnover operation running at a 1% loss into a £7.5m operation generating a 7.5% profit business.♦ Pioneered a development, coaching, and succession program.♦ Ensured employee welfare with the Trade Union to reform terms and conditions, reduced attrition from 24% to 9%.♦ Played a stellar role in expanding the client base to three Local Authorities, two hospitals, and 75 contracts.♦ Significantly turned around the business positively from being a -£12000 to +£725'000 margin.♦ Finalised five-year contract extension and attained commercial growth worth circa 21 million with 8% - 11% margin.

I achieved improved business performance through maximised staff engagement with 3500 employees. I liaised with business units to map network-level efficiencies for suggesting further improvements. I have pioneered a process for continuous improvement as per prescribed KPIs. I have acknowledged as most successful region exercising understanding in health and safety, human resource, business operations and financial management.♦ Revamped UK Bus and proposed restructure, including headcount reductions.

Worked towards attaining improved business performance through maximised staff engagement. Coordinated with business units to map network-level efficiencies for suggesting further improvements. Commenced a process for continuous improvement as per prescribed KPIs. Earned the acknowledgment as most successful region exercising understanding in health and safety, human resource, business operations and financial management.• Revamped UK Bus and proposed restructure, including headcount reductions.• Introduced new process and operational systems• Embedded key company objective measures, KPI monitoring management• Improved operating region with a turnover of £62m, implementing operational efficiency models achieving 5% target. Embedded health and safety practices, reducing collisions through continuous improvement methodology. Refining the operations of 10 depots, supporting engineering in standardising fleet of 707 buses. Faced significant challenges and identified risks, • Identified and developed managers through continuous improvement training• Delivered new company policies, applying change through collaborative engagement• Plan and introduce programme of change, leading to profit growth from 5% to 9.6%.• Identified and supported reductions of breakeven business units, operational reform, service rationalisations, fixed cost reductions.• Strong industrial relations, built a positive relationship with Trade Unions, based on shared goals