Peter Wilcox Email and Phone Number
Peter Wilcox work email
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Peter Wilcox personal email
An inclusive leader with significant experience in Service Delivery Management, Project and Programme Management, gaining ‘buy in’ across multi-disciplined internal teams and external stakeholders by building relationships and developing shared learning strategies to embrace change, improve performance and deliver world class service. A highly driven people motivator, positively focused on getting the best out of individuals through coaching, mentoring, reward and recognition.My enthusiasm, determination, and energy for any project I undertake motivates those around me, making me both a productive, and results driven leader.Key Skills Service Management Major Incident Management Problem Management Transition Management Program Management Pre-Sales People Management Profit Improvement Financial Management Talent Development Leadership Recruitment/Resourcing Communications Technically Astute Coaching Stakeholder Engagement Organisation Mentoring Bids / New business Client Relations Governance
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Client Delivery ExecutiveAtos Jan 2023 - PresentHome BasedATOS – R&S - Jan 2023 to Present Responsible for Service and Delivery for Royal Mail. Leading the Service and Delivery communities, driving seven key areas; Growth, Solution design & Project delivery, Profit improvement, Continuous Service Improvement, Customer Management, Portfolio Development & People Management. -
Client Delivery ExecutiveAtos Jul 2021 - PresentLondon, England, United KingdomResponsible for Service and Delivery for a portfolio of 12 accounts including HSBC, Morgan Stanley, Worldline, Capita and Utmost Life and Pensions. Leading the Service Delivery Manager (SDM) Community, driving six key areas; Growth, Solution design & delivery, Profit improvement, Customer Management, Portfolio Development & People Management -
Head Of Northern Europe Rbu - Transition & Account Start-Up Atos Global Program ManagementAtos Feb 2018 - Jun 2021United KingdomOverall responsibility for all transitions and account start ups in Northern Europe. Governance and management of transition, account start up and service architecture teams.Team restructure and country alignment .Implemented various processes and procedures which have been fundamental in maintaining control and management of all pre-sales, bids activity and ongoing projects. Bids - ensuring correctly costed and solutioned proposals with all relevant risks, dependencies and assumptions being submitted as part of the approval process and captured.Win 2 Deliver bid and solution Improver / approver. -
Head Of Problem, Major Incident, Incident And Request ManagementAtos Mar 2013 - Feb 2018CreweHead of Problem, Major Incident, Incident and Request Management responsible for Cost Centre, delivery of Service, Service Improvement, KPIs and SLAs with 13 direct and 86 non direct reports -
Senior Problem ManagerAtos Sep 2011 - Feb 2013Incident reduction and root cause analysis. -
Problem ManagerVirgin Media Mar 2005 - Sep 2011Incident Reduton, Root cause analysis and Major Incident Management
Peter Wilcox Skills
Peter Wilcox Education Details
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St Marys College, Crosby, Liverppol3 A Levels, 10 Gcses
Frequently Asked Questions about Peter Wilcox
What company does Peter Wilcox work for?
Peter Wilcox works for Atos
What is Peter Wilcox's role at the current company?
Peter Wilcox's current role is Client Delivery Executive - Royal Mail Account.
What is Peter Wilcox's email address?
Peter Wilcox's email address is pe****@****tos.net
What schools did Peter Wilcox attend?
Peter Wilcox attended St Marys College, Crosby, Liverppol.
What skills is Peter Wilcox known for?
Peter Wilcox has skills like Service Management, Itil, It Service Management, Service Delivery, Incident Management, Problem, Service Desk, It Operations, It Outsourcing, Outsourcing, Service Improvement, Change Management.
Who are Peter Wilcox's colleagues?
Peter Wilcox's colleagues are Sanjib Sourav Rout, Shivam Mishra, Ankit Aggarwal, Rafael Ronquillo, Kader Hayta, Ashish Gawade, Yamileth Bonilla.
Not the Peter Wilcox you were looking for?
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Peter Wilcox
Milton Keynes2dyn-intl.com, laneconstruct.com -
Peter Wilcox
Retired Sales Director With Extensive International B2B Experience In Corporate And Private Equity Owned BusinessesLondon Area, United Kingdom2sky.com, accenture.com -
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