An inclusive leader with significant experience in Service Delivery Management, Project and Programme Management, gaining ‘buy in’ across multi-disciplined internal teams and external stakeholders by building relationships and developing shared learning strategies to embrace change, improve performance and deliver world class service. A highly driven people motivator, positively focused on getting the best out of individuals through coaching, mentoring, reward and recognition.My enthusiasm, determination, and energy for any project I undertake motivates those around me, making me both a productive, and results driven leader.Key Skills Service Management Major Incident Management Problem Management Transition Management Program Management Pre-Sales People Management Profit Improvement Financial Management Talent Development Leadership Recruitment/Resourcing Communications Technically Astute Coaching Stakeholder Engagement Organisation Mentoring Bids / New business Client Relations Governance
Listed skills include Service Management, Itil, It Service Management, Service Delivery, and 8 others.