Create, maintain (modify, convert, extend, block, delete) and administer data for following processes: Contract Administration, Master Data, Billing, Back Reporting. Or any other processes being part of the SSC scope. Creating reports in a timely manner to maintain false data inputs. Performing tasks based on needs of the team, which are set by the Teamleader. Sharing know-how with team members to further improve quality of work. Take responsibility on complex processing activities. Process… Show more Create, maintain (modify, convert, extend, block, delete) and administer data for following processes: Contract Administration, Master Data, Billing, Back Reporting. Or any other processes being part of the SSC scope. Creating reports in a timely manner to maintain false data inputs. Performing tasks based on needs of the team, which are set by the Teamleader. Sharing know-how with team members to further improve quality of work. Take responsibility on complex processing activities. Process transactions or guides so other team members get the correct interpretation and execution of instructions. Identifying of critical data and contacts to maintain a working relationship with the key business roles involved in the process. Show less

Taking care of incoming and outgoing invoices, correction of said invoices. Resolving internal issues with our partner branches (GER/AT/HUN/PL/CZE/UK). Communication with customers, resolving reclamation, pricing and additional information for customers satisfaction. Working closely with IT to develop a better functioning system for fulfillment of everyday basic work needs. Archiving of documents, controlling of incoming and outgoing goods, checking and ordering of office supplies on a daily… Show more Taking care of incoming and outgoing invoices, correction of said invoices. Resolving internal issues with our partner branches (GER/AT/HUN/PL/CZE/UK). Communication with customers, resolving reclamation, pricing and additional information for customers satisfaction. Working closely with IT to develop a better functioning system for fulfillment of everyday basic work needs. Archiving of documents, controlling of incoming and outgoing goods, checking and ordering of office supplies on a daily basis.Preparing & Control of deliverers, checking times, delivery statuses, escalating and updating information for partner branches. Creating a fun and motivating working environment. Show less

Providing assistance to customers with technical issues with TV, Internet, Phone and Mail, including part of Billing issues and providing informations about their services in general, analyzing errors within their premise or outside, educating customers how to troubleshoot their issues on their own.