Peter Fry Email and Phone Number
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Peter Fry personal email
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With over 25 years’ experience in workplace services, corporate hospitality, luxury hotels and private service, I hold a unique understanding of how to tailor customer service solutionsto exceed client expectations. With extensive experience in hospitality leadership my focus ison ensuring the customer's experience is always at the forefront. Following this approach, Ihave delivered and designed a range of training programs to provide the elevated standardsof service required by discerning private employers, leading corporations and 6-star hotels andresorts internationally.Moving into leadership and management positions in the corporate service arena, I havedemonstrated strong business development, retention and growth outcomes, andprogressed to the executive management team of Australia’s leading workplace servicescompany, incorporating client engagement.My belief is that companies don’t succeed, people do, and I am a passionate supporter ofthe teams I work with and the service, value and delivery we provide.Occupier services, workplace strategy, CRE innovation, workplace services, hospitality, hotels, workplace operations, workplace experience.
First Contact
View- Website:
- firstcontact.co
- Employees:
- 150
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General Manager - Workplace ServicesFirst Contact Oct 2016 - Present
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State Manager Nsw/QldFirst Contact Jan 2013 - Oct 2016
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Concierge Services Manager NswFirst Contact Jan 2012 - Jan 2013Sydney
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Butler And Hotel/Resort TrainerFreelance, Self-Employed Sep 2011 - Mar 2012Sydney, Australia
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Head ButlerPrivate Residence May 2007 - Aug 2011Sydney, AustraliaManaged all aspects of household operations for a private luxury residence including scheduling, coordinating staff, overseeing maintenance, managing budgets, arranging events, and providing personal assistance to employers.Supervised team of 10 staff members including housekeepers, landscapers, chefs, and drivers. Created schedules, assigned duties, and conducted performance reviews to ensure smooth operations.Handled administrative tasks such as paying household bills, maintaining financial records, and preparing reports. Developed and implemented policies to improve efficiency.Oversaw maintenance of the property by managing repairs, inspections, and upgrades. Secured bids and monitored the work of landscapers, contractors, and handymen.Provided personalised services to homeowners such as handling mail, making travel arrangements, running errands, organising events, and welcoming guests.Planned and executed elaborate dinner parties, charity events, and holiday celebrations for up to 200 guests. Assisted with the selection of menus, décor, and entertainment.Managed a comprehensive beverage program including selecting and purchasing fine wines, maintaining proper storage conditions, and providing table service.Ensured security of property and residents by enforcing protocols, overseeing systems, and coordinating with security personnel.Applied extensive knowledge of etiquette, food service standards, and hospitality best practices to deliver exceptional customer service.
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Freelance Butler/Resort & Hotel TrainerAustralian Butlers Pty Ltd Jan 2002 - May 2007Sydney, AustraliaDeveloped and delivered Butler training programs to hotels and resorts. Areas covered in training includeThe Role of the Hotel ButlerEtiquette, Manners, and ProtocolGrooming and Personal PresentationFood and Beverage ServicePersonal Valet: Packing/UnpackingIn-suite ServicesCommunication and Interpersonal SkillsQuality AwarenessEnsuring total guest comfortPosture and dress codeHygiene standardsCommunication skillsBody language and eye contactEtiquette & Service language excellenceGuest history and feedbackComplaint & Compliment handling
Peter Fry Skills
Frequently Asked Questions about Peter Fry
What company does Peter Fry work for?
Peter Fry works for First Contact
What is Peter Fry's role at the current company?
Peter Fry's current role is General Manager - Workplace Services at First Contact.
What is Peter Fry's email address?
Peter Fry's email address is pe****@****.com.au
What is Peter Fry's direct phone number?
Peter Fry's direct phone number is +614884*****
What skills is Peter Fry known for?
Peter Fry has skills like Concierge Services, Hospitality Management, Hospitality Industry, Front Office, Hospitality, Customer Service, Hotels, Rooms Division, Pre Opening, Resorts, Guest Service Management, Property Management Systems.
Who are Peter Fry's colleagues?
Peter Fry's colleagues are Will Robinson, Nora Vanhouten, Filipe Carvalho, Bianka Furtuna, Steve Peters, Peter Knox, Sai Pesanan.
Not the Peter Fry you were looking for?
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Peter Fry
Now Retired/Principal/Partner Scm Financial Group / Former Owner, Peter Fry & AssociatesRingwood, Vic2peterfry.com.au, bskyb.com2 +448702XXXXXX
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1optiver.com
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3guestgroup.com.au, bigpond.com, hia.com.au
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