Peter Andresakis Email & Phone Number

Adelaide, South Australia, Australia

Adelaide, Australia

Manage the performance, recruitment and development of the SA Professional Services team.

Adelaide, Australia

Manage the performance, recruitment, utilisation and development of the SA Professional Services team.

Responsible for ensuring projects were delivery on time, within budget and to agreed quality standards.Responsibilities:• To produce Project Plans, schedules and reports to manage each project team’s performance against defined contractual requirements.• To secure acceptance and approval of deliverables from the Project Sponsor and stakeholders.• Communication, including status reporting, delay notifications, risk management, escalation of issues that cannot be resolved in the team, and, in general, making sure the project is delivered in budget, on schedule, and within scope.Achievements:• Successfully led and managed the activities associated with a number of IT Infrastructure and Microsoft Solutions projects (>$3m) for Data#3 across State Government, Local Government, Utilities, Education, Health, Finance, Defense and Transport sectors.

Responsible for ensuring projects were delivery on time, within budget and to agreed quality standards.Responsibilities:• To produce Project Plans, schedules and reports to manage each project team’s performance against defined contractual requirements.• To secure acceptance and approval of deliverables from the Project Sponsor and stakeholders.• Communication, including status reporting, delay notifications, risk management, escalation of issues that cannot be resolved in the team, and, in general, making sure the project is delivered in budget, on schedule, and within scope.Achievements:• Successfully led and managed the desktop platform standardisation activities across 5,000 devices at BAE Systems.

Responsible for ensuring projects were delivery on time, within budget and to agreed quality standards.Responsibilities:• To produce Project Plans, schedules and reports to manage each project team’s performance against defined contractual requirements.• To secure acceptance and approval of deliverables from the Project Sponsor and stakeholders.• Communication, including status reporting, delay notifications, risk management, escalation of issues that cannot be resolved in the team, and, in general, making sure the project is delivered in budget, on schedule, and within scope.Achievements:• Successfully led and managed the activities associated with the outsourcing to Telstra of the electronic messaging services of the Flinders Medical Centre, Daw Park Repatriation Hospital, Queen Elizabeth Hospital, Lyell McEwin and the Institute of Medical and Veterinary Science from the South Australian Government to Telstra. This involved the migration of approximately 10,000 mailboxes and associated messaging services.• Successfully led and managed the activities associated with the transformation of existing South Australian Government messaging services to Telstra’s new messaging environment based on Microsoft Exchange 2007. This involved the migration of approximately 70,000 mailboxes and associated messaging services to Telstra's 'whole of government' messaging solution.

Responsible for providing operational support services to contracted customers in South Australia and Western Australia.Responsibilities:• Line management of 25 technical support personnel across South Australia and Western Australia.• Management of contracted business as usual and project workload across SA and WA.• Planning and management of forecasted BAU and project workload across SA and WA.• To build and foster professional relationships with staff, clients and key internal stakeholders nationwide.Achievements:• Successfully designed, implemented and promoted processes building the operational concept of ‘One Team’ across state boundaries and across client accounts. Service delivery efficiencies were realised as a result of a leveraged resource pool.• Designed and implemented a Training and Development Strategy to ensure 2nd and 3rd level operational staff were suitably skilled to deliver contracted services within defined service levels.

Responsible for ensuring projects were delivery on time, within budget and to agreed quality standards.Responsibilities:• To produce Project Requirement Specifications for each project, ensuring client requirements have been accurately translated and broken down into actionable project tasks.• To produce Project Plans which defined how and when a project's objectives are to be achieved, the major products, milestones, activities, costs, communications and the resources required on each project.• To secure acceptance and approval of deliverables from the Project Sponsor and Stakeholders.• Communication, including status reporting, risk management, and escalation of issues that cannot be resolved in the team.Achievements:• Successfully managed a project to procure and set up Envestra’s new Disaster Recovery site. This project was delivered on time whilst only utilising 93% of the allocated budget. The end result was achieved amongst significant challenges to overcome supplier issues relating to service delays and equipment orders.• Successfully led the Onkaparinga Council Infrastructure Refresh Project. Project scope included the procurement, staging and deployment of 12 Servers, 89 PCs and 33 Network Terminals.• Successfully led an infrastructure hosting project for the Phoenix Society of SA. The client’s new servers and associated services were established within the KAZ Data Centre at Dulwich. Significant delivery partner issues were overcome to ensure the project was delivered on time.

Responsibilities:• To ensure client requirements have been accurately translated and broken down into actionable project tasks.• To produce Project and Implementation Plans to manage each project team’s performance against project tasks – emphasis on large national projects.• Communication, including status reporting, risk management, escalation of issues that cannot be resolved in the team.• Lead the planning, design, build, configuration and testing of hardware and software for controlled release into the live environments.• Facilitate and coordinate cross-group discussion and actioning of scheduled work.Achievements:• Successfully led the technical implementation of the Qantas Small Sites Solution Project. Project scope included the design, build, test and implementation of a small sites solution which was implemented at 47 “small site” airport and back office sites.• Successfully managed the design, build, test and deployment activities of the Qantas Windows XP Standard Operating Environment Project. This project led to the refresh of devices at Airport and Back Office sites around the world.• Successfully led the technical implementation of the Qantas Windows 2000 Desktop SOE Project.• Championed the creation of a Release Management Team to manage product releases within Qantas.• Defined and socialised for acceptance the charter for the Release Management Team.• Successfully led the creation and introduction of the new release management operational model.• Successfully managed a Program of Work consisting of 95 products.

Project Management

Foundation Certificate In It Service Management V2

Education record