Reporting to the HR Director and with responsibility for two HR Business Partners, delivering generalist HR support to two functional directors and their organisations, totalling 1,000 employees.

Reporting to the HR Director, HR workstream lead for divisional wide transformation programme, and responsible for providing generalist HR support to five functional directors, including Sales, Business Development and Finance.

Permanent appointment reporting to the HR Director, responsible for providing generalist HR support to the CIO and the CFO, and their respective leadership teams. Also responsible for a number of medium term HR projects relating to organisation redesign, restructure and changes to terms and conditions of employment.

Reporting to the HR Director, responsible for providing generalist HR support to the CIO and the CFO, and their respective leadership teams. Also responsible for a number of medium term HR projects relating to organisation redesign, restructure and changes to terms and conditions of employment.

Reporting to the HR Director and leading a team of five, responsible for all generalist HR activity across Airwave. Member of the Operating Committee and HR BP to the COO.Key achievements:• Led the organisation design work stream of a 12 month business-wide transformation programme including a 20% headcount reduction with a net saving (run-rate) of £14.6m. Instrumental in the formulation and implementation of new terms, reward structures and benefits• Established Employee Forum ensuring effective organisation-wide communication, engagement and consultation - 72% of employees voted in elections, and the forum was implemented in eight weeks• Led the planning and design of a new recruitment strategy focussing on the external employee brand and direct candidate sourcing.

Responsible for leading pay reviews and bonus programmes for the whole organisation, and renegotiating employee insurances. Responsible for a Payroll Manager and a Reward Advisor.

Reporting to the HR Director, responsible for providing HR generalist support to the COO and his leadership team. Responsible for 500 employees, and the local and national relationship with the CWU and Prospect trades unions. Two direct reports, one HR Advisor and one HR Administrator.Key achievements:• Led the HR aspects of a company-wide restructuring programme resulting in a 18% headcount reduction and a net saving of £14.1m Led the migration of HR services from Accenture (O2) to Airwave following sale to Macquarie Bank• Led the HR element of a company-wide redundancy & restructuring programme effectively maintaining business continuity during a strike, and establishing a ‘Flexible Resource Pool’ - £5m cost saving achieved• Established and successfully negotiated a new facilities time agreement - improving operational efficiency and maintaining effective employee relations throughout• Led the planning, design and implementation of a new broad banding role structure across the whole organisation• Introduced new market-led and cost effective terms and benefits package for new hires and internal promotions

Reporting to the HR Director, responsible for providing HR generalist support to the Operations Director and his leadership team. Supported c.300 employees. Business sold to Macquarie Bank in March 2007.

Providing HR generalist support to the European VPs for Service Delivery, Business Process Outsourcing and IT Outsourcing, and their leadership teams. Responsible for managing the relationship and providing the HR interface between the Global HR BP and the country HR BP community across 27 countries with an employee base of 46,600.Key achievements during the period include:• Developed and maintained a quarterly succession planning process resulting in improved succession coverage and greater visibility of the talent pipeline• Implemented individual development plans for the leadership teams, top performers and critical post holders. Worked with the respective leader(s) to ensure they were current and actively managed• Developed a European wide communications plan to increase participation in the annual ‘Voice of the Employee’ Survey, particularly within BPO given connectivity issues related to the employee population of mainly contact centre agents. Participation in BPO was quadrupled, and in ITO it trebled. • Managed salary increase and bonus cycles within budget, country market guidance and Collective Labour Agreements. Progressed Miscellaneous Incentive Plans, exceptions and ‘off-cycle’ actions for global approval on behalf of the leadership team and country HR BP community• Managed the Corporate Bonus Plans and stock allocations• Co-ordinated EWC consultation across EMEA, and prepared presentation material for VPs.

Supported the two UK Managing Directors (Public Sector and Commercial), the UK Director of BPO and the Directors of the UK Business Support Groups, e.g. Real Estate; Legal; Tax and the CIO. Total employee population of 5,500. Developed and led a team of five HR BPs, and deputised for the UK HR Director.Key achievements:• Led a UK and project team responsible for managing the exit of 360 employees as part of a global restructure. Delivered $24m annualised benefit to target and under budget• Chaired to successful conclusion union negotiations for annual pay awards for 1,600 staff• Acting UK ER Manager (six months) - successfully maintaining the trades union relationship and advising on general ER issues• Led HR workstream on a site rationalisation programme reducing South East locations from nine to four• HR representative on a cross functional project team developing and introducing a ‘home working’ policy.

Member of an HR Change Programmes team responsible for the design, development and implementation of strategic HR initiatives for 13,500 employees.Key achievements during this period include:• Led the implementation of a global, single Performance Management Programme: - 99.8% completion rate Yr1 - Led the consultation with 7 trades unions - Designed communications materials for leaders, employees and HR BPs • UK & Ireland HR representative for the global ‘Employer of Choice’ programme• Led the EDS submission for the Sunday Times ‘Best Companies to Work For' and Thames Valley ‘Employer of Choice’ • Produced content for the DfES ‘Key Skills in Context’ Programme distributed to 350,000 students• Led the design and development of the first UK and Ireland online vacancy website• Led EDS’ sponsorship of nine secondary schools through the Specialist Colleges Trust, and controlled a budget of £100k.

Reporting to the HRD and member of the HR leadership team, provided generalist HR support to the Editorial Director and her leadership team.Key achievements during this period include:• Led graduate recruitment campaign including London Graduate Recruitment Fair, university liaison and international hiring (Germany and France)• Led the HR aspects of a restructure of the Editorial leadership team, resulting in savings of £250k pa.

Specialist lead on TUPE and insourcing programmes for EDS. In addition, provided generalist/operational HR support to c.3,000 managers and employees across both public and private sector business divisions.Key achievements:• Managed all aspects of TUPE transfers into, and out of, EDS, across all sectors• Seconded to Australia for six weeks to support the transfer of 1,300 employees from the Commonwealth Bank of Australia to EDS• Led successful union negotiations and consultation on TUPE transfers, redundancies and pay awards• Managed major restructuring / redundancy programmes • Provided management training workshops and presentations on policy and procedure, employment law and employee relations.

Responsible for all administrative aspects of the appointment of trainee Store Managers.