Key Achievements:• Successful launch of four UK-wide digital content subscription services for the FE & Skills market• Annual budget management of up to £1 million• Annual licencing of educational e-books from major publishers for use by all UK FE Colleges, increasing the number of available subject areas year on year since 2016Main Responsibilities:• Transitioning digital content services for the FE sector though the product lifecycle from pilot to beta to full launch• Optimising the release cycle of beta and full products to align with the further education budget and academic years• Authorship of product documentation including value propositions, lean canvas and account manager briefings• Engagement with branding and marketing business partners to develop marketing plans for all FE digital content services• Practical application of project methodologies including Agile• Managing overarching programme activity and prioritising technical resource activity• Relationship management of external suppliers of digital learning resources• Co-designing user stories and defining requirements for new digital content services• Aligning the development of new digital content services with the organisation’s operational plans• Engagement with Insights teams to produce competitor analysis and digital service pricing surveys• Developing and delivering service operational plans, taking ownership of and responsibility for the delivery of services and activities to relevant service level agreements• Management responsibilities related to monitoring and managing effective performance, including annual performance reviews and setting staff objectives.• Developing and working collaboratively with internal and external stakeholders, working with them to inform and develop further digital content services for the FE sector.• Promoting digital services on a national level through networking events and conferences.

Working within the Learning, Teaching and Professional Skills team in the Jisc Digital Resources directorate. Key Achievements:• Successful project management of decommission of national repository service for education resources• Technical and project management resource for the launch of new national skills service website for Hairdressing Training based on Wordpress• Stakeholder management as member of Steering Group involving internal and external customers• Demonstrated ability to work with and support cross-company and external cross-European project teams to deliver new website for Augmented Reality resources• Project managed the successful transformation the Jorum Support Web Pages by developing andenhancing user guides and information for the creation, reuse and remixing of Open EducationalResources to encourage more use of the website by the educational community.• Managing a project on the awarding of Mozilla Open Badges to Jorum users, including running focusgroups, investigating the technical requirements and putting proposals to managers and developers.• Presenting at Learning Technology Conferences and other events on the subjects of Learning Technology, Creative Commons licensing and Open Badges.Main Responsibilities:• Working within the Agile Project Management framework. 
• Producing instructional digital content.• Development of new resource collections and metadata-controlled vocabulary requirements. 
• Collaborative working with technical development team. 
• Presenting webinars on Creative Commons licensing. 
• Communication with the Open Educational Resources community via blogs & social media. 
• Extensive use of Free and Open Source software and advocating the use of Open Formats.

Working within the Jorum Learning, Teaching and Professional Skills team, my role focuses on facilitating content into Jorum, developing and enhancing user support information for the creation and reuse of resources, the development of new resource collections and metadata controlled vocabulary requirements, and liaison with the Jorum technical team.

Responsible for a wide range of Technology management across the Manchester Adult Education Service. Key Achievements: 
• Leading operational management of the MAES ICT infrastructure, including network security.• Managing engagement with third party suppliers and Manchester City Council's IT Department. • Project planning the spending of Government Capital Bid funding to improve technology in adult learning. 
• Implementing Public Access PCs to provide better access to a range of Council and employment services.• Continually meeting Digital Inclusion policies in line with strategic and operational planning objectives. 
• Resource and yearly budget management to plan for staffing levels and technology needs.• Procurement of hardware, software and licences from third party suppliers.• Asset inventory management.• Member of Curriculum Development Group communicating technical concepts to non-technical staff to secure support for technology projects. 
 Main Responsibilities: 
• Managing e-Learning Technologies.• Responsibility for IT disaster recovery plan and management of key risks and issues. 
• Facilitating IT training courses for teaching staff regarding the use of educational technical resources and digital platforms.• Managing the efficient operation of the IT Helpdesk.• Line management for IT Support service staff, including appraisals and personal development