I am a proven technical & operations manager with over 35 years experience, gained from, working for a large charity, running my own business, working for a successful PLC and delivering a cutting edge solution for the Metropolitan Police Service.I am often recommended as somebody who explains technology in an uncomplicated way and delivers realistic solutions.Business Skills• Started and co-director of own company employing 8 staff. Management of 1st, 2nd & 3rd Line Computer Support Technicians and associated support staff.• Conducts regular review meetings with clients• Discusses emerging products and explain benefits to the clients business.• Negotiates with both supplier and customers • Sets, manages and monitors key business indicators to ensure the business is run in a profitable manner.• Leads relocation planning and implementations • Developed an attractive Franchise Opportunity• Effectively attends business networking events to promote the company servicesTechnical Skills• Plans and implements IT strategies, for SME’s across numerous business sectors. • Specifies, implements and manages computer local network solutions using primarily Microsoft based solutions; integrates with other systems where appropriate e.g. Linux, MAC, Novel.• Specifies, implements and manages Wide Area Networks, includng VPN.• Initiates consultancy, implementation and management of Internet and Email strategies including hosting, search engine optimisation, email marketing, spam prevention.• Plans, implements and manages VOIP Services and Solutions.• Designs, installs and tests structured cabling solutions • Identifies and delivers the migration and consolidation of data from and to numerous sources.Training / Development• Develops and delivers training packages• Conducts training needs analysis and skills audits.• Works on a one to one basis with staff at all levels, coaching them as appropriate.