Peter Diaz
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Peter Diaz Email & Phone Number

Program Manager at CGI
Location: Miami, Florida, United States 5 work roles 1 school
1 work email found @northhighland.com 2 phones found area 305 LinkedIn matched
✓ Verified Jun 2026 4 data sources Profile completeness 86%

Contact Signals · 1 work email · 2 phones

Work email p****@northhighland.com
Direct phone (305) ***-****
LinkedIn Profile matched
3 free lookups remaining · No credit card
Current company
CGI
Role
Program Manager
Location
Miami, Florida, United States
Company size
70967 employees

Who is Peter Diaz? Overview

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Quick answer

Peter Diaz is listed as Program Manager at CGI, a company with 70967 employees, based in Miami, Florida, United States. AeroLeads shows a work email signal at northhighland.com, phone signal with area code 305, and a matched LinkedIn profile for Peter Diaz.

Peter Diaz previously worked as Project Manager at North Highland and Call Center Director at At&T. Peter Diaz holds Bachelors, Bachelor Of Science, Management Studies from University Of Maryland, University College.

Company email context

Email format at CGI

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{first}.{last}@northhighland.com
86% confidence

AeroLeads found 1 current-domain work email signal for Peter Diaz. Compare company email patterns before reaching out.

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Profile bio

About Peter Diaz

I lead teams. I bring them together to provide exceptional customer experiences. I am fortunate to offer over 20 years of experience, inspiring, developing and leading large teams in the areas of Retail, Sales and Customer Service. I am passionate about developing talent and providing solutions, while always looking to exceed expectations. I enjoyed 38 years at AT&T, which allowed me to build great relationships. I was rewarded with excellent opportunities for growth and development. In turn, I was able to guide and mentor many employees. My teams were diverse, at times representing over 20 nationalities from across the Americas. This unique dynamic offered me an opportunity to learn about multiple cultures, which not only enriched me, but it allowed me to learn about the community I live in and support. I work off the principle of respect for one another. I am committed to the goals of the organization I am supporting. I promote for my teams and me to show courage during difficult times and we show gratitude for giving it all. As a result, the teams I lead have either met or exceed most of the performance goals assigned. I also learned when to pivot and adjust quickly to ensure we stay on track. It’s important to me to greet as many employees as possible daily. I believe this sets the stage for a productive day and it enhances work relationships. Lastly, I never forget to laugh and have fun as we work. In 2020, I entered an exciting second chapter in my work. The role of project manager has allowed me to tap into my past experience and knowledge with call center and retail leadership and processes. One critical skill I exercise is continuing to be approachable to ensure the client I support meets their objective. I have the opportunity to bring buyer and seller (I represent) and review an agreement, process and or request and ensure clarity and timely execution.

Current workplace

Peter Diaz's current company

Company context helps verify the profile and gives searchers a useful next step.

CGI
Cgi
Program Manager
Miami, FL, US
Website
cgi.com
Employees
70967
AeroLeads page
Company profile
View company profile Email format
5 roles

Peter Diaz work experience

A career timeline built from the work history available for this profile.

Program Manager

Cgi

Miami, FL, US

Project Manager

North Highland

Atlanta, Georgia, United States

  • Project Manager – AT&T Mergers & Integration
  • Served as a key cross-functional lead for all functions related to Customer Service & Sales planning and execution
  • Coordinated cross-functionally to drive strategic decisions for all projects
  • Oversee Retail & Call Center post sale initiatives of AT&Ts Puerto Rico and US Virgin Island markets to Liberty LatAm
  • Identify root causes of issues post sale related to call center and customer impacts
  • Assist in transitioning the Collections & Technical Support teams from AT&T to Liberty of Puerto Rico
Nov 2020 - Mar 2024

Call Center Director

At&T

Miami/Fort Lauderdale Area

  • Call Center Director (Multi-Language Miami, FL)
  • Lead our Language sales and service centers, including leading over 450 internal employees and managing (remotely) over 1,000 external-vendor (outsource centers) employees
  • Lead peer group in achieving best in class service in metrics measured, Customer Resolution (90% +) Net Representative Satisfaction (80% +) metric and balanced sales and service attainment (100% +)
  • Coordinated integration efforts for a new call center in a foreign country
  • Key Accomplishment – Consolidated two departments (former loyalty and technical teams) into sales and service, met deadline and ensured a successful transition
  • Coordinated Emergency Response for call center (Puerto Rico) due to Hurricane Maria, minimized downtime, while responding to employee needs
Jun 2009 - Dec 2019

Manager Of Customer Operations Miami, Fl

At&T

Miami, Florida

  • Manager of Customer Operations Miami, FL
  • Managed all aspects of a 350-person call center operation
  • Transitioned center to sales environment while introducing an emerging product U-Verse
  • Grew employee force by 200
  • Led Workforce Management Team
  • Key Accomplishment – Created a culture of sales and service and successfully transitioned employee force to a unionized environment
Jun 1999 - Jun 2009

Area Retail Sales Manager

At&T

Miami/Fort Lauderdale Area

  • Deployed eight retail stores, within expected aggressive timeframe
  • Hired, coached and developed eight retail sales managers and over 70 sales and service associates
  • Led region in productivity (subscriptions, ancillary, and accessory) goals
  • Key Accomplishment- Created a culture of sales and service
Apr 1996 - Jun 1999
Team & coworkers

Colleagues at CGI

Other employees you can reach at cgi.com. View company contacts for 70967 employees →

SB Supriya Basireddy Supriya Basireddy Colleague at CgiRapthadu, Andhra Pradesh, India, India View → RD Rebecca Dyne Rebecca Dyne Colleague at CgiUnited Kingdom, United Kingdom View → HM Hari Metkari Hari Metkari Colleague at CgiPune, Maharashtra, India, India View → DG Deepak Golla Deepak Golla Colleague at CgiHyderabad, Telangana, India, India View → DC Driss Chafai Driss Chafai Colleague at CgiPrefecture Of Casablanca, Casablanca-Settat, Morocco, Morocco View → KG Kaushik Guntur Kaushik Guntur Colleague at CgiChennai, Tamil Nadu, India, India View → PG Philippa G. Philippa G. Colleague at CgiUnited Kingdom, United Kingdom View → TS Tobias Seger Tobias Seger Colleague at CgiGreater Gothenburg Metropolitan Area, Sweden View → AB Adam Bennett Adam Bennett Colleague at CgiRaleigh-Durham-Chapel Hill Area, United States View → MG Mónica González Mora Mónica González Mora Colleague at CgiFuenlabrada, Community Of Madrid, Spain, Spain View →
1 education record

Peter Diaz education

  • University Of Maryland, University College
    University Of Maryland, University College
    Bachelor Of Science, Management Studies
FAQ

Frequently asked questions about Peter Diaz

Quick answers generated from the profile data available on this page.

What company does Peter Diaz work for?

Peter Diaz works for CGI.

What is Peter Diaz's role at CGI?

Peter Diaz is listed as Program Manager at CGI.

What is Peter Diaz's email address?

AeroLeads has found 1 work email signal at @northhighland.com for Peter Diaz at CGI.

What is Peter Diaz's phone number?

AeroLeads has found 2 phone signal(s) with area code 305 for Peter Diaz at CGI.

Where is Peter Diaz based?

Peter Diaz is based in Miami, Florida, United States while working with CGI.

What companies has Peter Diaz worked for?

Peter Diaz has worked for Cgi, North Highland, and At&T.

Who are Peter Diaz's colleagues at CGI?

Peter Diaz's colleagues at CGI include Supriya Basireddy, Rebecca Dyne, Hari Metkari, Deepak Golla, and Driss Chafai.

How can I contact Peter Diaz?

You can use AeroLeads to view verified contact signals for Peter Diaz at CGI, including work email, phone, and LinkedIn data when available.

What schools did Peter Diaz attend?

Peter Diaz holds Bachelors, Bachelor Of Science, Management Studies from University Of Maryland, University College.

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