Peter Harris Email & Phone Number

Ottawa, Ontario, Canada

• Delivered a transformative business program across 15 countries aimed at enhancing operational efficiencies through offshoring, role optimization, and digitization, resulting in annual savings of $6.3M.
• Implemented strategic initiatives for business technology improvement and process automation, significantly impacting corporate services efficiency and operational cost reduction through improved systems.

Ottawa, Ontario, Canada

• As part of the executive team, led the Financial Regulatory sector in the National Capital Region, focusing on P&L, sector sales, engagement delivery, and operations excellence.
• Directly led a team of Directors, achieving a revenue target of $16M with a consultancy team of 37, and improved customer satisfaction scores from 9.3 to 9.49 out of 10.
• Played a pivotal role in strategy development and execution, ensuring high delivery quality and client satisfaction across portfolio engagements.

Ottawa, Canada

• Established as CGI's lead advisor, developing solutions for critical client issues and fostering strong relationships based on trust and partnership.
• Proactively identified and capitalized on new opportunities, contributing significantly to the service delivery and innovation across multiple clients and projects, including data center and network communications.
• Managed and developed a team of up to 15 members, aligning team capabilities with market evolution and client needs, while also handling operational and financial aspects of the assigned client portfolio.

Sydney, Australia

• Oversaw the Sydney IT Project Management practice of over 20 permanent and 10 contract project managers.
• Spearheaded IT Project Management practice transformation, significantly reducing project delivery costs and enhancing retention of intellectual property.
• Championed the Agile transition within Wealth IT, establishing agile squad structures, delivering training, and significantly uplifting IT delivery capabilities.
• Chaired the Wealth Change Review Board, implementing project change governance frameworks and supporting the delivery of a $100M annual project portfolio.
• Worked in a dual role as a Program Director, leading the delivery of the $51M Enterprise Technology Operations Separation program in support of ANZ’s sale of Insurance to the Zurich Insurance Group.

Sydney, Australia

• Managed the delivery of Westpac Bank’s Online Transformation Program, focusing on digital banking solutions for a modern banking experience.
• Recovered the project delivery trajectory by applying best practices to realign performance metrics and implement effective delivery controls.
• Led a team of over 100 consultants, contractors, and vendors in delivering the Retail Banking release from analysis and design through to implementation and support.

Sydney, Australia

• Engaged in several high-stakes projects including a $5.5M implementation of a premium calculation solution for WorkSafe Victoria, and the NextGen National Blood Management System implementation.
• Led business development efforts, resulting in successful technical transformation engagements across various sectors, including banking and government.
• Directed the delivery of a $200M business transformation and technical change program for the Department of Immigration and Citizenship. This reduced the risk of recurring illegal detention and deportation of.

Bachelor Of Science (In Progress), Electrical Engineering

Diploma (Honours), Computer Science