Senior Manager, Training Programs
CurrentProgram strategy ◦ Developed strategy framework, value proposition, key distinctives and roadmap ◦ Set annual seat and P&L targets ◦ Reported to executive team, board of directors and funders Program operations◦ Defined/managed development, delivery and QA processes◦ Developed or reviewed all courses and exams ◦ Liaised with learners, employers and other stakeholders ◦ Delivered selected ILT workshops ◦ Worked with Engineering team to build an in-house lab platform Program BD and promotions ◦ Drove market research and competitive analysis ◦ Collaborated with marketing department on brand identity and collateral◦ Promoted program through webinars, blogs and industry panels ◦ Negotiated channel reseller agreements and custom delivery agreements Training team (FTs, interns and contractors)◦ Wrote job descriptions, interviewed candidates, onboarded new hires ◦ Drove contractor RFPs, SOWs and contracts ◦ Led performance management processes Program finances◦ Led procurement for all program software and hardware ◦ Managed vendor relationships and renewal processes ◦ Kept program on budget
