Peter Herrmann Email and Phone Number

• Verified income, assets, employment verification; assembled compliance file for Leasing Specialist. • Performed, unit showings, lease signings, reporting, administrative tasks, prepared subsidy packets etc. Prepared mail merge/sent/tracked invite letters to eligibleapplicants to conduct eligibility.• Facilitated submission collection of required applicant documents, requested and/or collected required documents and/or contacted applicants to update documents as needed.• Performed credit and criminal background checks, determined initial eligibility of applicants and sent initial eligible and ineligible correspondence to applicants.

• Customer service to clients via direct contact, phone and email communication.• Processed purchases and returns for garments in a timely and professional manner.• Assessed customer needs and utilized suggestive selling techniques to drive sales.• Used POS system to process sales, returns, online orders, and gift card activations.

• Coordinated projects/control plans for production department for effective operation.• Distributed information from customers and Account Managers to all internal departments.• Main contact for all aspects of daily production and internal sales for pharmaceutical labels.• Managed customer accounts to secure customer satisfaction and repeat business.

• Estimated cost for production orders in offset presses for prepress, printing and finishing.• Coordinated and managed all aspects of offset printing projects, direct mail and fulfillment.• Purchased paper stocks, inks, outside bindery if needed, direct mail and fulfillment.• Handled customer inquiries and suggestions courteously and professionally.

• Provided comprehensive instructions for domestic/international shipping both internal/external.• Insured good product delivery; entered purchase orders for services from outside vendors.• Organized cost estimates for printing, selected outside printers and purchased materials.

• Consistently evaluated quotes and services to determine the most cost effective vendors.• Arranged purchase orders for direct shipping, replenished inventory balance month end reports.

• Configured estimates and work orders for offset/digital printing, direct mail and fulfillment.• Direct liaison between customers, graphic department regarding artwork and proofs, prepress, printing, binary and fulfillment for presort mailings in a timely fashion.

• Communicated with customers, salespeople, and production staff as label orders were processed for beauty line products. • iManaged the working relationship with company accounts for all inquiries.

Planned/purchased a variety of printing projects, direct mail and promotional products services as well as work closely under my supervising sales woman managing all aspects of retail tags and labels which included ordering supply and demand.