Peter Hong Email & Phone Number

Los Angeles, California, United States

As a Solutions Engineer, I excel in delivering customized demonstrations tailored to each customer's unique technical challenges. By thoroughly understanding their specific needs, I adeptly showcase how Okta aligns seamlessly with their Identity and Access Management (IAM) requirements and objectives. Furthermore, I serve as a subject matter expert in our Identity Governance and Privileged Access offerings, addressing critical aspects such as access requests, certifications, and entitlement management essential for meeting SOC II compliance standards and adhering to the NIST SP 800-27 Zero Trust Architecture framework. Additionally, I provide invaluable guidance to customers on building robust security controls, emphasizing the implementation of Multi-Factor Authentication (MFA) policies, automation utilizing Extended Detection and Response (XDR) and Mobile Device Management (MDM), and advocating for the principle of least privilege. Leading the implementation of numerous Proof of Concepts (PoCs), I tailor each endeavor to address intricate use cases, fostering collaboration with fellow subject matter experts to ensure successful outcomes. Moreover, I play a pivotal role in bridging the gap between customer feedback and product development, conveying valuable insights to both Product Management and Platform Engineering teams, thereby fostering effective communication channels among stakeholders and driving continuous improvement in our offerings.

Pasadena, California, United States

As an IT Support Technician at Revolution Prep, I was entrusted with securing critical components across both on-premises and cloud infrastructure, encompassing essential systems such as AWS VPC, Azure Active Directory, Meraki VPN servers, and network drives. I employed cybersecurity protocols anchored by Sophos technologies, concentrating on bolstering endpoint security and meticulously implementing device encryption measures to enhance our overall security posture. Furthermore, I played a key role in facilitating seamless transitions for new personnel through comprehensive onboarding sessions. These sessions not only included training on essential platforms like Windows and macOS systems, O365, Adobe Acrobat, and VoIP but also emphasized best practices for effective remote work. Additionally, I was responsible for managing the entire workforce lifecycle process, overseeing aspects ranging from hardware and software provisioning to managing accounts and access, ensuring a streamlined and secure operational environment throughout.

Santa Monica, Ca

As a Help Desk Specialist, I implemented strong security measures and conducted regular assessments to safeguard and monitor servers, including domain controllers, file servers, Tableau, shared drives, and data retention systems. Additionally, I oversaw the administration of EC2 Windows/Linux instances, encompassing domain controllers, member servers, and asset management, while also managing IAM users and policies to ensure secure and compliant access control. Furthermore, I diagnosed and resolved hardware and software-related issues through systematic troubleshooting methodologies.

Irvine, California, United States

As a Project Manager, I was responsible for overseeing production scheduling, managing media event invitations, conducting analyses of social media metrics, and facilitating client onboarding. I maintained close coordination with the production team to ensure seamless scheduling of all photo and video shoots while ensuring the accuracy of deliverables. Additionally, I executed the management of media event invitations and RSVPs, meticulously analyzing influencer data encompassing overall reach, impressions, and conversion rates. Moreover, I provided comprehensive guidance to clients during the onboarding process, ensuring the acquisition of all necessary resources for our team to devise an effective marketing strategy.

Anaheim, California, United States

4Excelsior is a contract manufacturer for dietary and sports nutritional supplements. Current Good Manufacturing Practices (cGMP) certified facility to delivery supplements of the highest standard. Offers full turnkey operation, co-packing and fulfill bulk orders.As a Project Manager, I oversee all pending projects and plan for each product. Ensure client's desired ship date, product specifications and quality is met. Our department is required to fulfill each order from start to finish. From meeting with clients, syncing with R&D dept. to finalize formulas, assist Purchasing dept. with all raw materials/packaging components required, issue required production records for operators and coordinate with carriers to ship finished goods. Scheduling and prioritizing per week is vital as I can plan for production to be efficient and effective. I analyze and document previous production runs to better plan for future orders. Lastly, I forecast and prepare for clients' orders per purchase history and industry demand.

Irvine, California, United States

Elite USA is a SAT-Prep accredited school. Students who attended Elite have drastically improved their SAT scores. They started in Rowland Heights and have expanded all over the west coast as well as Asia. As a Bookkeeper, I was responsible for bookkeeping all branches' transactions on Quickbooks. All cash, check and credit card transactions were reconciled monthly. I would generate Weekly Sales Report and YTD comparisons to the Chairman and CFO for branch current financial status. Review Balance Sheets and Profit & Loss reports to forecast and create budgets for each branch. At the end of the fiscal year, I would present the yearly report detailing all finances and provide suggestions per branch depending on their income versus expenses.

Rowland Heights, California, United States

CTC Medical is a company that provides medical billing services and supplies. As an Accounts Payable Clerk, I would ensure all accounts are up to date. Prepare payment reports for manager's approval and authorization. Match all invoices with purchase orders and packing slips to verify payment requested. I would also contact suppliers for status on back-orders, refunds and credit memos. Lastly, I would receive all shipments, compare packing slip with purchase order and update inventory in our database.

Anaheim, California, United States

As a Cast Member, guests' safety was our top priority. Being proactive and being aware of your surroundings was very important. I was communicating to large crowds, effectively direct them, and diffuse any guests' problems. I started in the Muppet's Show, parades and World of Color. I was given the opportunity to be an usher at the live Aladdin show. In all of these roles, I would have to direct thousands and thousands of guest to designated areas to watch the performance. Lastly, cast members would support management with opening and closing duties.

Anaheim, California, United States

• Organized, reviewed and managed over 2000 client files for tax return packets.• Transferred raw data into database for manager’s review and calculation.• Completed tax return packets by deadlines to meet client’s demands.• Attentively answered phones to schedule appointments and complete transactions.• Effectively printed mailing labels for our clients which required great attention to detail.• Managed office supplies by reordering and stocking what was needed.• Familiar with tax and accounting terms.

Diamond Bar, California, United States

• Maintained company's retail website cataloging over 500 products.• Wrote product description for website content to help customers understand each function.• Created custom CRM system to fulfill our company’s needs through Microsoft Access.• Serviced customers with any retail needs and manage the cashier when needed. • Organized patient files and assist co-workers with all clerical needs.