Certified IT and communications specialist with notable success of the planning and implementation of information technology solutions in direct support of business objectives, having outstanding leadership abilities and able to coordinate, manage, motivate and lead support teams.CORE COMPETENCIES: Network infrastructure support; End user support; Analytical approach to problem solving; Disaster Recovery Planning; Contingency Planning;* Platforms: Microsoft Windows operating systems from 95 on, Microsoft Exchange Server 2003, Microsoft SQL Server * Networking: TCP/IP, SQL, Ethernet, VPN, PPTP, L2TP, DNS, DHCP, Wi-Fi* Tools: Stonegate Firewall, Exoserver Firewall, F-Secure Virus Protection Utilities, Microsoft Office System (including Microsoft Word, Microsoft Excel, Microsoft PowerPoint®, Microsoft Access, and Microsoft Outlook)..Notable achievements are: • Upgrading the Infrastucture from a two-domain Windows NT4 server running MS Exchange 5.5 to a single domain Windows Server 2003 infrastructure running MS Exchange 2003 including desgning, planning and implementing a new Active Directory domain. • Planning and upgrading the company's MIS system across all sites. Liaised with the MIS authors to ensure minimum loss of service. • Designed, planned and implemented a Wide Area Network using VPN to ensure connectivity across all sites • Implemented a reliable backup solution for users files • Implemented a Microsoft Sharepoint intranet