Actively seeking new opportunities after leaving my last stint at Birch + Butcher with record of success and solid recommendations upon request.My experience includes Business Development, Operations Management and Leadership & Growth:* Developing restaurant brands through various marketing outlets including social media and advertising campaigns* Meet restaurant financial objectives by preparing strategic and annual forecasts and budgets; analyzing variances; initiating corrective actions; establishing and monitoring financial controls; developing and implementing strategies to increase average meal checks* Building a loyal customer base by ensuring a high and consistent level of service is provided on a daily basis and building relationships with preferred customers* Maintain high standards of guest satisfaction by monitoring, evaluating, and auditing food, beverage, and service offerings* Control purchases and inventory by meeting with account managers, negotiating prices and contracts, developing preferred supplier lists, reviewing and evaluating usage reports, analyzing variances and taking corrective actions when necessary* Maintain professional and technical knowledge by tracking emerging trends in the restaurant industry; attending educational workshops; reviewing professional publications; establishing personal networks; bench marking state-of-the-art practices; participating in professional societies

* Directly responsible for day to day operations for Birch + Butcher Restaurant which voted 2018 Best New Restaurant + 2018 Best Brunch by multiple local publications* Create value for ownership through sales growth, efficient operations, appropriate cost controls and profit management* Control budgets, operating statements and payroll progress reports as needed to assist in financial management of restaurant operations * Manage Bar Operations and Beer, Wine & Liquor (BWL) costs for location including, sales, purchasing & inventory* Supervise staffing levels to ensure that guest service, operational needs and financial objectives are met* Manage beverage control including days on hand, perpetual inventory, bar pars, portion control, costs control, beverage potentials, mix of sales analysis for beverage, issue and returns, food standards, and period end inventory. * Recruit, interview, and hire team members, conduct performance appraisals, motivate and train staff on a daily basis* Direct the Wine Program by developing a wine list that adds quality and value to the restaurant while enhancing the overall guest experience* Develop a Cocktail Program including leading staff on creation of seasonal House Cocktail Menu and Beer List* Provide ample and continuous beverage training, tasting and education to ensure staff wine, beer, liquor and beverage knowledge is the best in our industry

* Manage Bar Operations and Beer, Wine & Liquor (BWL) costs for multiple locations including, sales, purchasing & inventory. * Manage beverage control including days on hand, perpetual inventory, bar pars, portion control, costs control, beverage potentials, mix of sales analysis for beverage, issue and returns, food standards, and period end inventory. * Control budgets, operating statements and payroll progress reports as needed to assist in financial management of bar operations. * Train staff on liquor control policies and procedures. Monitor the adherence to all liquor control policies and procedures.* Supervise staffing levels to ensure that guest service, operational needs and financial objectives are met.* Facilitate the physical design and layout of bar equipment for new restaurant openings.* Curate the Beer, Wine, Champagne and Liquor lists for new restaurant openings.* Develop, implement and execute training plan for bar operations for new restaurant openings.* Assist with interviews and hiring for new restaurant openings.

* Assist in month-end close process including recording of journal entries, analyzing prepaid and monthly accrual entries and preparation of consolidated financial statements and account reconciliations for the Applebee’s and Pizza Hut franchise operations* Review month-end results with Store Level Managers and Directors of Operations - Analyze results to ensure accuracy and reasonableness, maintain accurate records, make necessary adjustments and investigate/correct errors and inconsistencies* Complete Bank Reconciliations for all Cash and Credit Card accounts on a monthly basis. Analyze reconciliations for Monthly Bank Fees and Credit Card fees* Maintain Fixed Asset accounts for Applebee’s operation – Manage Fixed Asset System, prepare depreciation journals, add new assets, transfer CIP accounts to active accounts and reconcile FAS to G/L on a monthly basis * Perform weekly deposit checks for both operations to ensure budgeted cash flow is met, all daily deposits are accounted for and daily sales data is properly recorded for all store level operations

Well qualified professional with more than 10 years of experience in Restaurant Manager for high-volume, full-service restaurants. Consistently successful in raising service standards and quality operations. Proven expertise in providing high levels of customer service, building guest relations, hiring, training, and coaching of staff, labor and quality control, and FOH operations. Reputation for excellence, integrity, and leadership under pressure.

* Coordinate the development and execution of Operating and Capital Business Plan for Mideast - $9.5 million Annual Revenue & Southeast Region - $3.3 million annual revenue. Work closely with corporate Vice Presidents, Department Heads, and Cross-Functional Management Team for specific market operations* Responsible for managing and reporting the weekly operating and investment cash position for the organization – including ten (10) individual bank accounts. Develop an annual cash projection and monitor major expense categories on a weekly basis* Complete monthly account analysis and reconciliation, P&L review, and financial reporting of CM vs. Plan and CM vs. PY. Present results to Management Team in Monthly Financial Review Meetings* Participate in Annual Year-End Audit, Annual Tax Audit, and Annual 401k audit – Work closely with Audit Teams to ensure company is maintaining best practices and proper accounting compliances* Back up Payroll Specialist in the processing of bi-weekly payroll for 425+ employees. This includes transfer of timecard information, upload of commission data, review of vacation and sick time submissions, and download into GL through Peachtree Quantum

* Directly responsible for day to day operations of $3 million business as General Manager of Greenfield location and assisted in management of day to day operations of $6 million business as Manager of Brookfield location * Consistently met 20% Gross Profit Margin goal through analysis of COGS, Labor Expense, and Controllable Expenses * Coordinated weekly schedule for 40 FOH employees on a weekly basis * Met financial objectives by preparing strategic and annual forecasts and budgets, realizing consistent sales growth and implementing cost savings policies throughout the operation * Drive business development through aggressive sales initiatives that result in increased revenue growth

* Effectively managed restaurant within the policies and guidelines of the company, ensuring 100% customer satisfaction at all times * Guaranteed total guest satisfaction through regular communication and interaction and providing positive reaction to guest feedback* Created value for ownership through efficient operations, appropriate cost controls, and profit management * Controlled day-to-day operations by scheduling labor, ordering food, beer, wine, liquor, and supplies, and developing the restaurant team * Ensured OSHA, local health and safety codes, and company safety and security policies were met * Controlled profit & loss by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate actions when necessary * Recruit, interview, and hired team members, conducted performance appraisals, took disciplinary action, motivated and trained staff on a daily basis* Ensured maintenance of equipment, facility, and grounds through the use of a preventative maintenance program * Ensured complete and timely execution of marketing programs* Ensured a safe working and customer experience environment by facilitating safe work behaviors of the restaurant team

* Lead Analyst for management of budget process for annual $300 million Casino Operations Budget including: review of budget variances; creation of budget templates; preparation of budget review package for Senior Management; and preparation of Executive Council review package * Assisted in monthly preparation of Casino Financial Statements and monthly analyses including: Corporate and Management Accounting Reports; Financial and Statistical Analysis of Slot Machine and Table Games Revenue; Analysis of actual v budget and actual v prior year results * Coordinated the development of the Casino Capital Project Budget of $12 million – Ensure expenditures were within the budgeted allowances, report variances to management, and manage the fixed asset subsidiary ledger system for Casino Operations * Key member of Executive Committee responsible for overseeing $240 million casino expansion budget including allocation of staffing, equipment, and supplies throughout all casino departments

* Coordinated the development and execution of Operating and Capital Budgets in conjunction with Market Vice Presidents, Department Heads, and Corporate Management for specific market operations – Milwaukee Radio Operations: $20 million revenue and Tulsa Radio Operations: $8 million revenue * Key strategic decision-maker responsible for accurate sales/revenue planning, operating earnings forecasting, development of marketing and promotional budgets, staffing, and non-payroll target setting * Ensured individual markets met Gross Profit targets on a monthly basis through identification of cost saving opportunities and implementation of policies to ensure operation profitability* Assisted with the preparation and analysis of monthly and quarterly financial statements and schedules in compliance with GAAP, SEC regulations, and company policies/procedures for multiple outlying markets and executive management* Monitor and report monthly metrics including but not limited to: 12-month Rolling Forecast; actual vs. budget; actual vs. prior year; DSO; cash flow analysis; weekly revenue-pacing reporting * Identified circumstances that resulted in savings of over $100,000 in Operating Earnings during year-end close process for Milwaukee Market * Member of department-wide team responsible for Sarbanes-Oxley testing and adherence

* Developed and maintained annual Revenue Budget of $225M, Medical Expense Budget of $190M, and G&A Budget of $33M for Health Plan * Forecast the impact of changes in plan membership and utilization trends on revenue and medical expenses* Prepared Monthly Variance Analyses to ensure Revenue/Expense outcomes met budgeted criterion versus Revenue and Medical Expense Budgets and reported results to Plan Management * Directed oversight of Financial System Reporting, maintaining existing reports, and collecting data employed in developing ad-hoc analyses * Developed Revenue/Expense Forecasting Models to ensure plan profitability * Managed Accounts Payable function for Health Plan * Assisted in developing three- and five- year Financial Pro-Forma Analyses presented to Investment Analysts * Contributed in the development and implementation of organization’s Short- and Long-Term Business Plan including Revenue Growth, Cost Containment, and Resource Allocation

* Developed outcome based financial models utilized in developing analyses for Managed-Care Contracts between Horizon Healthcare, Inc. and various payors to ensure accurate and timely reimbursement and report results to CFO * Responsible for maintaining existing reports and collecting data utilized in preparing ad-hoc reports