Understanding customer priorities, developing business value-oriented success motions, and recommending adoption programs tailored to each customer’s needs. Working across partner, digital, and event channels to engage with customers and provide the content and resources needed to accelerate customer business value.

Droving strategic customer outcomes by partnering with public sector organizations across the UKI region, ensuring maximum value realization from Cisco software investments. Collaborating closely with government and public institution clients to align technical solutions with their critical business objectives, facilitating seamless software adoption and delivering measurable performance improvements. Leveraging product expertise to provide tailored guidance, optimize software utilization, and support long-term strategic initiatives within the public sector ecosystem.Key Responsibilities:- Managed end-to-end customer success journey for UKI public sector accounts- Developed and executed customized adoption strategies to maximize software ROI- Conducted business value assessments and performance tracking for key client initiatives- Fostered strong relationships with senior stakeholders across multiple public sector organizations

Pre-Sales Associate working to support our sales team and design solutions for customers across Cisco's portfolio including: UC, security, WAN, LAN and wireless. Currently holding a CCNP in Routing & Switching.

"The Cisco Sales Associates Program (CSAP) is one of the most highly-coveted early-in-career development programs. CSAP is designed for top university graduates from around the world who aspire to become the next generation of sales leaders at Cisco.This year-long program provides world-class, hands-on educational and experiential training. CSAP prepares Associate Sales Representatives (ASR) and Associate Systems Engineers (ASE) to become successful Account Managers and Systems Engineers, respectively, in the Cisco sales organization."Source: http://www.cisco.com/web/about/ac40/univ/programs/sales.html

Administrator and coordinator for a new sensitive information web based system with a supporting database that was being rolled out to all council employees to help them improve ease of use, mobility and productivity.Managing my own project to aid council workers with varied disabilities to be more comfortable and productive in their jobs by using a mixture of different hardware and software solutions.