Peter Johnson
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Peter Johnson Email & Phone Number

Acting CXO (Chief Experience Officer) at FloBiotech
Location: Zurich, Zurich, Switzerland 9 work roles 3 schools
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✓ Verified May 2026 3 data sources Profile completeness 86%

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Current company
Role
Acting CXO (Chief Experience Officer)
Location
Zurich, Zurich, Switzerland
Company size

Who is Peter Johnson? Overview

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Quick answer

Peter Johnson is listed as Acting CXO (Chief Experience Officer) at FloBiotech, a company with 6 employees, based in Zurich, Zurich, Switzerland. AeroLeads shows a matched LinkedIn profile for Peter Johnson.

Peter Johnson previously worked as Product and Customer Experience (CX) Advisor at Self-Employed and VAB Director Network Member at Virtual Advisory Board (Vab). Peter Johnson holds Executive Education Program – Design Thinking – Institute Of Design (D.School) from Stanford University.

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Email format at FloBiotech

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FloBiotech

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Profile bio

About Peter Johnson

Hi. I'm Peter. I am not only a professional with valuable product and customer experience (CX) skills/expertise but also a fun, likeable human who is an empathy-driven leader with an enduring passion for people, tech, and travel. I am also an explorer and true ‘world citizen’ with considerable perspective from global travel and cultural exploration in 100+ countries across all 7 continents. Great to meet you (thanks for reading this far).I am a passionate product and customer experience (CX) leader with 20+ years of proven success envisioning, building, and launching customer-obsessed products and customer/user experiences. I leverage the power of data and digital to take customers from disengaged to delighted. I also understand, live, and model my leadership style on the power of empathy and growth mindset. I have shown repeated impact as a seasoned customer advocate and strategist, human-centered/design thinking innovator, and agile methodology leader and builder. As a leader, I have demonstrated a consistent ability to lead and inspire teams, drive results, meet commitments, build consensus, negotiate resolutions, and earn respect from partners and stakeholders. I bring keen insights from working across Big Tech, Global Fortune 100, and small/venture-backed startups. I am highly skilled in working directly with customers, side-by-side with executive leaders, across multiple teams/departments (customer, product, tech, dev, design, data, research, analytics, marketing, brand, operations, finance, legal, compliance), and with strategic partners/vendors. I know what it takes to be innovative yet pragmatic, flexible yet reliable, decisive yet responsible. I repeatedly inspire others, adapt quickly to change, and add value to each product, team, organization, and initiative I lead or touch. I would be a great addition to your leadership team, executive committee, or supervisory / advisory board.Areas of Expertise: product management, customer experience (CX), digital products and services, product design, product development, experience design, thought leadership, innovation, design (UX / UI), design thinking, human centered design (HCD), empathy, growth mindset, customer research, voice of customer (VOC), digital transformation, agile development, payments, digital payments, ecommerce, credit cards, people leadership, team leadership, relationship management, stakeholder management, vendor management, change management, culture change, strategic analysis, business and technology integration, communication, consulting, banking, financial services

Current workplace

Peter Johnson's current company

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FloBiotech
Flobiotech
Acting CXO (Chief Experience Officer)
Zurich, Switzerland
Employees
6
AeroLeads page
9 roles · 21 years

Peter Johnson work experience

A career timeline built from the work history available for this profile.

Acting Cxo (Chief Experience Officer)

Zurich, Switzerland

Product And Customer Experience (Cx) Advisor

Current
Self-Employed

Zurich, Switzerland

Guiding companies (startups to Global 100) and entities (non-profits to NGOs) to find, build, and integrate customer obsession into everything they do - across all areas of product and customer experience (CX) and with a strong focus on digital. If you need help in this area(s), we should talk.During 2023 (after 20+ years of nonstop work, including an.

2023 - Present ~3 yrs 4 mos

Vab Director Network Member

Current

The Virtual Advisory Board (VAB) is a community of highly-experienced, executive-level talents from over 45 countries representing over 100 industry sectors that serve as Non-Executive Directors (NEDs) and offer advisory board consulting for businesses around the globe. As part of the community, I am continuously upskilling my advisory and boardroom.

2024 - Present ~2 yrs 4 mos

Global (Group) Head Of Customer Experience (Cx) Strategy And Innovation / Cxo

Zurich, Switzerland

Member of Global Leadership Team (top 120 executives worldwide) – provided visionary and influential CX thought leadership to drive superior business growth through CX excellence across the global organization. Reported directly to Global (Group) Chief Customer Officer (CCO) and skip-level to Global (Group) CEO.

2020 - 2022 ~2 yrs

Global Head Of Customer Experience (Cx) / Group Product Manager – Aws Payments

Herndon, Virginia, United States

Defined and led global CX strategy for AWS payments, including global expansion countries and new local payment methods

2019 - 2020 ~1 yr

Global Customer Experience (Cx) Lead / Senior Product Manager – Consumer Payments

Seattle, Washington, United States

Developed and drove CX for global consumer teams to build/launch new local payment methods, across existing markets and new global expansion countries

2015 - 2019 ~4 yrs

Senior Manager / Group Product Manager – Digital Customer Experience (Dcx)

Richmond, Virginia / Washington, DC Area

Digital Product and CX leader for a new cloud-based (AWS), customer-facing digital platform for online servicing. Defined and led product and CX strategy for large-scale, multi-year digital transformation program touching XX million customers.

2012 - 2015 ~3 yrs

Manager / Senior Product Manager – Digital Customer Experience (Dcx)

Richmond, VA / Washington, DC Area

Digital Product and CX lead for digital servicing platforms, including integration of an acquired global leader's US credit card business. Developed and drove the launch of industry-first ‘white glove’ online migration experience for X million acquired customers.

2009 - 2012 ~3 yrs

Technology Product Manager / Asst Vice President (Avp) – Retail Financial Services

Columbus, Ohio Area

Drove business product strategy across multiple Retail and Technology groups, resulting in XX% increases in process improvement, business review accuracy, and licensing/asset management tracking and traceability

2005 - 2008 ~3 yrs
Team & coworkers

Colleagues at FloBiotech

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3 education records

Peter Johnson education

Executive Education Program – Design Thinking – Institute Of Design (D.School)

Bsba, Marketing, 3.8/4.0

University Of Arizona - Eller College Of Management

Activities and Societies: Member of the highest business honorary group (BGS) VP of American Marketing Association (AMA) university.

FAQ

Frequently asked questions about Peter Johnson

Quick answers generated from the profile data available on this page.

What company does Peter Johnson work for?

Peter Johnson works for FloBiotech.

What is Peter Johnson's role at FloBiotech?

Peter Johnson is listed as Acting CXO (Chief Experience Officer) at FloBiotech.

Where is Peter Johnson based?

Peter Johnson is based in Zurich, Zurich, Switzerland while working with FloBiotech.

What companies has Peter Johnson worked for?

Peter Johnson has worked for Flobiotech, Self-Employed, Virtual Advisory Board (Vab), Zurich Insurance Company Ltd, and Amazon Web Services (Aws).

Who are Peter Johnson's colleagues at FloBiotech?

Peter Johnson's colleagues at FloBiotech include Ezzeldien Ibrahim, Catherine Blachère, Mujeeb Rashid, Silvana De Paz Pinot, and Alejandra Alberdi.

How can I contact Peter Johnson?

You can use AeroLeads to view verified contact signals for Peter Johnson at FloBiotech, including work email, phone, and LinkedIn data when available.

What schools did Peter Johnson attend?

Peter Johnson holds Executive Education Program – Design Thinking – Institute Of Design (D.School) from Stanford University.

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