Grow the business through people.

Chief Talent OfficerHuman ResourcesHuman Capital DevelopmentHuman Resources Strategic PositioningBusiness Operation ImprovementHuman ResourcesStrategic PositioningLeadership DevelopmentRecruitmentWorkforce planningOn BoardingPerformance ManagementBusiness StrategyFinancial PerformanceEnding my year as CTO having accomplished everything set out to do to make the Hospital/Agency viable, staffing redesign, fiscal and organizational operational improvement, and redesign of a Leadership AcademyHuman Resources

Leading the transformation from fundraiser to community leaderDeveloping strategic Human Resources applications and Community Solutions.Human ResourcesStrategic repositioning

Provided executive leadership for staffing and business transformations at this non-profit hospital, which provides primary and urgent care to more than 80,000 residents across seven counties. Rebuilt the Human Resources function into a strategic partnership model, and refocused staffing efforts from ‘hiring and firing’ to ‘employee development and talent retention.’Introduced basic business principles to all Human Resources -related decision-making.Overhauled Human Resources policies and procedures to bring them into alignment with the hospital’s value system and core objectives for excellence in patient care.Coached supervisors and managers to more effectively handle performance issues, resulting in higher staff morale and zero “Layoffs” for six straight years.Championed a culture of respect and professionalism in how each candidate and employee is treated, which directly impacts the hospital’s business effectiveness and reputation for excellence in patient care.Pioneered new models in workload balancing to give the organization more flexibility to respond to fluctuating demands without increasing staffing costs.Led the “Equity in Care” initiative to define and enhance the standards of patient care in the hospital.Developed a best-in-class in-house billing team for clinics, which substantially decreased days outstanding on receivables.Instrumental in the successful launch of new Occupational Medicine and OB/GYN Wellness clinics.Turned around financially and operationally struggling Physician Offices to make them more effective both from a business and a patient-care perspective.

Developed Business- Leadership Partnership Company that advises growth-oriented and non-profit organizations on executive leadership, business planning, talent management, employee engagement and organizational change.Recreating a new operating model for non profits!• Start up of North American-UK Leadership and communications company based on unique leadership and business development model and Human Resources• Traveled to UK - Proof of Concept EMR project to recommended product design changes and workflows to physicians, nurses and hospital administrators, • Coached the company’s president on overcoming cultural barriers that were impeding the firm’s ability to respond to market demands,• Coached Owner on leadership strategies to foster a more innovative, agile and collaborative team environment to achieve market success.• As an executive member of the Board of Directors for Habitat for Humanity, currently reviewing the organization’s governance and Human Resources policies to ensure that they support the mission of the organization.• As President of the Wexford and Missaukee County United Way, developed new ways of building partnerships with corporate donors and agencies and to bring new approaches and strategies to meet community needs and heighten awareness of United Way

Engaged by the Owner & General Manager of parent company Rockfleet Broadcasting to implement new business strategies and process improvements in order to enhance the franchise’s financial picture in a saturated broadcast market.• Increased Sales of infomercials by 10%• Reduced Accounts receivables by 20%• Improved employee retention• Improved employee engagement• Implemented new Broadcasting –business software application• Human Resources Management and Human Resources practices• Talent Managament

I am the Human Resources leader of this group which asks the tough questions about the role of HR and how it adds value to Business Results.

Spearheaded recruitment, screening and onboarding of 350 employees for newly established assisted living services, targeting adults with developmental and mental health issues.Redesigned all human resources practices to quality standards. Put in place award-winning practices for professional development and performance management.Helped to position the company as a profitable business entity that was sold for a solid ROI within one year of start-up.

Advised this mobile network operator on systemic recruitment, retention and performance management issues that were undermining the company’s viability. Designed Human Resources practices and programs across Europe.Introduced a new compensation model that resulted in 5% increase in sales per associate.Implemented a new recruitment & retention strategy that enabled the company to attract and retain 250 new candidates in a highly competitive labor market.

World-leading supplier of rubber products for the automotive, defense, aerospace and business machine sectors. Developed all aspects of Human Resources.Earned progressive promotions every two to three years, culminating in executive appointment to oversee human resources for 2000 employees in 7 plants globally.Led the cultural and business process transformation of a 120 year old company so that it could be more competitive in an increasingly globalized market through effective changes in Human Resources programs.Restructured wage and benefits plans and put tighter controls on overtime.Consolidated and integrated two operations, which included negotiating changes to conditions of employment and Trade Union arrangements. Modernized employee vocational programs to elevate core competencies in both Europe and North America; resulted in hundreds of thousands of dollars in savings within the first year, and earned industry awards for innovation.Project managed the design, construction and operationalization of a state-of-the-art manufacturing and head office facility, and a purpose-built polymer mixing center.