Peter Ngo Email & Phone Number

London, United Kingdom

At Propertunities, we provide passive income through opportunities in homes and communities.--After successfully investing in properties across the UK since 2014, I am extremely grateful to be partners with inspirational and experienced professional property investors. Thankfully, the team values my attention to detail, spreadsheet skills and drive to systemise processes for the business; all of which I developed over 20+ years in clinical and IT pharmacy career. Propertunities is a property investment firm for national and international investors of any level of experience. We work towards long-term relationships by making the time and effort to understand each of our investors; this also ensures we can present opportunities most suited to their risk, time and experience profile. As we believe in the importance of personal development, our process also educates those wishing to join us in our journey.Propertunities' main strategies are HMOs, commercial conversions and small residential developments in the UK. Using our extensive network and experience, we stress test projects for worse-case scenarios and then develop properties to:1. Create beautiful homes for tenants/owners and 2. Give a good return on investment for our clientsFor more information about us, our services or downloading our free starter's guide to property investing, please visit our website.

Assignments:• The HCI Group - Cerner (London)• The HCI Group - St Georges (London)• St Vincent’s Consulting - St Georges (London)• Nautilus Consulting - Royal Surrey, Ashford & St Peters (Guildford)• Nautilus Consulting - EPMA reporting development (London)• Accenture - Royal Surrey, Ashford & St Peters (Guildford)

London, England, United Kingdom

I've coached my clients to:• Achieve property goals safely by helping them navigate the complex property world.• Implement simple, sustainable systems so that they'll have more time to do things they enjoy.• Reach their financial goals sooner by sharing strategies to grow their existing business.• Create more happiness by having a balanced approach towards their life goals.✔️ See testimonials belowℹ Visit http://peterngo.co.uk for more info

London, England, United Kingdom

• Surrey Safe Care go-live in May 2022 (Royal Surrey, Ashford and St Peters Hospitals)• Post Go-live optimisation & enhancements• Worked alongside EPMA workstream leads• Created efficient & effective approach for difficult tasks• Coordinated large DCWs/tasks• Implemented organised & sustainable EPMA processes• Identified gaps in the pre-go-live approach (inc. non-EPMA)• Identified & fixed Cerner Model workflows eg Antimicrobial EKM rules• Enhanced Cerner Model workflows eg Outpatients• Upskilled EPMA team e.g. recorded training sessions• Troubleshooting difficult EPMA & non-EPMA issues

London, United Kingdom

Cerner EPMA expert with a focused on optimising clinical workflows and challenging issues.Over the past few years, the following is a summary of work I delivered whilst consulting 2 days per week (increasing days for go-lives) for my client - St Georges Hospital.• Developed ED and Outpatient workflows• Enhanced various inpatient workflows• Developed EKM rules (incl. some CCL)• Generated EPMA specific CCL reports• Troubleshooting difficult EPMA issues• Consulted on many other clinical issues (discharge summary, mpages, order comms) • Upskilled EPMA team's knowledge with Cerner development and data analysis using Excel (vlookup, concatenate, etc)• Implemented sustainable processes• Worked well with many teams: pharmacy, clinical docs, testing, systems, integration, reporting, change management and project management• Worked closely with CCIOs and past CIOs on many projects (EPMA & non-EPMA)During my lunch breaks, I also enjoy helping others:• Lunchtime learning sessions on mindset, goalsetting, managing effective teams and meetings, financial education and property investing• Mentored and coached countless numbers of colleagues

London, United Kingdom

Client: St Georges Hospital

London, United Kingdom

• First PICU in Europe to go live with Cerner EPMA - 06/2014• First major teaching hospital in the UK to be accredited to HIMSS Stage 6 - 06/2015• Shortlisted for "Using Technology to Improve Efficiency" HSJ Awards - 09/2015• Finalist for "Best use of IT to Promote Patient Safety" EHI 2015 Awards - 10/2015# Project & Change Management #• Implementation of Cerner Electronic Prescribing and Medicines Administration (EPMA) and Clinical Documentation (Clin docs). Incl. complex prescribing, fluid balance and VTE• IT project manager for the Healthcare at Home “Recovery at Home” project• Change manager for paediatric team post go-live• Implemented workflow and systems to improve efficiency e.g. shared team emails, issue and change tracker, Trust-wide shared folders, pre-go-live checklists, go-live FAQ• Optimised non-EPMA issues and workflows e.g. clinical documentation, infrastructure, order comms (pools and results endorsement), fluid balance, tasks, VTE rule uplifts, Depart workflow optimisation# Analyst / Subject Matter Expert for EPMA #• Investigated and resolved hundreds of issues, including escalating incidents to BT, Cerner Solution Works and Cerner AMS (Application Management Services)• Created CCL queries for audits and CCL update statements to fix issues• Used AutoIt3 scripts to automate repetitive tasks eg. updating HNA user accounts and ILAB• Finalised various builds and audits eg. OEF, order catalog & sentences, nurse witness settings• Reviewed workflows, reference guides and pocket guides• Supported site visits, champion users, trainers, nurses, prescribers and pharmacy staff• Work closely with Cerner client results executive, engagement lead, integration and solution architects, consultants and analysts# Clinical Informatics #• Developed clinical reports using different data sources and output (PIEDW, CCL / Excel, Tableau)• Examples include: Discharge Summary, VTE, Unendorsed Results, CareAdmin, Pharm Verification

London, United Kingdom

• Helped cover for a Solution Architect: coordinated work and reported daily to project leads • Investigated and resolved large numbers of test issues for various clients (mainly St Georges, Kingston and Croydon) • Compiled and executed various CCL update statements• Completed audits and rebuilds of various databases e.g. order catalog and sentence• EKMEditor: resolved, wrote and rebuilt a number discern rules• Discern Visual Developer: created various CCL audit scripts • Experience with the following Cerner applications: phamedmanager, dcptools, prefmaint, phadbproductmgr, discernanalytics, bedrock, coreeventbuilder, coreeventmanager, putty.• Experience with NHS hospital workflows and attending a client’s go-live• Setup a reference website and search tool for the team to consolidate information

London, United Kingdom

Hospital site: St Bartholomew's HospitalActed as the "Lead Dispensary Pharmacist" from 2007 and then took this new role (with the same dispensary team) when it became available in 2010. # Leadership & Management #• Lead a team of up to 20 staff (many rotational) in a complex high-pressure dispensary• Managed and trained Band 7 & 6 pharmacists (incl. oral chemotherapy & clinical trials)• Regular pharmacy meetings: site lead group, dispensary, trials, oncology, endocrine• Regular management meetings with nurses & consultants: patient experience group, clinical risk review panel, oncology day ward, pharmacy system review panel, Intranet redesign group, bloods steering group# Planning & Change Management #• 2009 dispensary move & planning for 2014 move (incl. business cases for robots)• LEAN Six Sigma events for: dispensary, clinical trials, patient discharge, oncology day ward# Information Technology #• Cerner Millennium Pharmacy expert and trainer. Also involved with testing, escalating and reporting system problems, implemented new workflows, reviewed risk assessments and attended the Trust’s project team meetings. • VARIS/ARiA Oncology Manager: reviewed build releases, identified system problems, optimised workflow by using exported data reports and excel macros • Identified and analysed electronic discharge (eTTA) software bottlenecks & bugs• Developed multiple “live” communication excel spreadsheets (with VBA macros) that enables constant communication between departments. This optimises workflow by keeping phone calls and emails to a minimum, but also provides feedback to all parties involved. E.g. dispensary <> chemo unit• System admin for: network security, MS LIVE directory, email groups, shared calendars.

London, United Kingdom

Hospital site: St Bartholomew's HospitalAccepted the role when approached to act up as the "Lead Dispensary Pharmacist"• Highly involved with LEAN Six Sigma event for haem oncology day unit• Setup training for the screening/verification of oral chemotherapy prescriptions • Managed band 6 pharmacists (rotated every 3-6 months) • Implemented, updated and improved many operational workflow processes • Initiated the improvement of clinical trial documentation and standard operating procedures.• Built up excellent working relationships both within and with other teams• Improved the workflow processes on a busy disorganised surgical ward (6 directorates): built a good working relationships with the teams, wrote reference guides for doctors and nurses, held teaching sessions, met up with consultants. • Worked closely with IT team to test and improve electronic discharge prescriptions• Created live communication logs (excel document with VBA macros) to optimise workflow • Created a local reference webpage to assist all staff with clinical screening of prescriptions. This webpage include quick links to intranet protocols and SOP, access to previous problems and queries, procedures for complicated prescriptions, access to various calculators (body surface area, renal function, ideal body weight). This project was such a success that various other teams have implemented variations of this webpage for their own teams.

Hospital sites: • Royal London Hospital* • Mile End Hospital• St Bartholomew's HospitalClinical ward services over the years: • Surgery & Anaesthetics*• General & Emergency Medicines*• Womens & Childrens• Care of the Elderly• Infection & ImmunityNote: * Significant time spent in these areasOther:• Improved inpatient dispensary processes (implementing reference posters, etc)• Initiated regular clinical team meetings• Working through major incidents e.g. 7/7 bombings, pharmacy dispensary mercury spill

Melbourne Area, Australia

Welcomed the idea of securing permanent part-time positions at 3 community pharmacies to gain a variety of experience; varying from clinical pharmacy services to IT solutions.Working as a 'Pharmacist in Charge' at: - Nelson’s Amcal Pharmacy, Glenroy (Mon, Wed, Thu) - Boland & Steel Amcal Pharmacy, Niddrie (Tue) - Guardian Essendon Pharmacy, Essendon (Sat)>> IT projects <> Clinical pharmacy <

Melbourne, Australia

• Programmed and implemented the handheld palm® pilot system for the department for patient record and intervention data collection.• Helped maintain ‘interventions’ monthly reporting for the safety committee• Developed a webpage of commonly asked questions for the drug information dept.• Created a ‘therapeutic drug monitoring’ chart for the hospitalDaily duties included: counselling patients, ward rounds, medication chart reviews, liaising with other health professionals, drug information, non-sterile and sterile manufacturing, drug usage & evaluations, clinical trials, handling restricted and SAS drugs.

Melbourne, Australia

Parent company: Austar/ Austarmetro (formerly EISA)Assisted the birth & development of a sister company: ‘Urban.net’, www.urban.net.au (Dec 2001)Companies merged to become: iinet (www.iinet.net.au)Cross-trained technical and sales consultantPromotion during the restructuring of the department in December, 2001.Awarded for marketing campaign ideasHandled client queries & complaints, as well as resolving technical & sales problemsDeveloped networking, hardware & software knowledge (via in-house training)Developed some unix skills and webpage developmentDaily duties included: inbound/outbound calls, replying client’s email queries, preparing letters for clients, carrying out network system checks.

Bachelor Of Pharmacy (B.Pharm.), Pharmacy

High School