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Peter O'Brien is listed as Global Head of End User Services - EU Compute | Service Focus | Mentor | Army Veteran at TP ICAP, a company with 1404 employees, based in Greater London, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Peter O'Brien.
Peter O'Brien previously worked as Global Head of End User Services at Tp Icap and Technical Services Manager at Telefonix Voice & Data.
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As a seasoned leader in Global Infrastructure's End User Services, I excel in enhancing user support and fostering team growth. My role focuses on exceptional front-office support, emphasising incident and problem management. I lead Desktop Management and Support teams across multiple global offices, united in delivering unparalleled service. My previous career in the military instilled in me robust leadership and teamwork skills, which I've seamlessly transitioned into client-facing roles. I'm passionate about elevating user experiences and championing my team's development.
Listed skills include Itil, Management, Service Delivery, Vendor Management, and 49 others.
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A career timeline built from the work history available for this profile.
London, United Kingdom
Managing End User Services within the global Infrastructure team with the primary function of leading the day-to-day support for internal broking and non-broking employees. Focused on providing an excellent level of service to user population and ensuring all incidents, problems and requests are managed effectively. Responsibility for the Desktop.
Farnham
Leading, managing, and expanding the technology, including service desk, field engineering, and in-house IT & voice teams that provide end-to-end support and installations for all aspects of IT and Unified Communications support services.
Bromley, Greater London, United Kingdom
A temporary stand in role while the head of End user engaged on contract transition and deployment of major roll out of O365. Led the implementation of EUC & Voice services, managed risks, capacity planning and communicated mitigation plans across the wider team.
London, Belfast
Belfast, London
Belfast
Belfast
Provided first-line support for general End Users and desktops in EMEA, Providing remediation of issues and request management. Contributor to problem-solving matters.
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Peter O'Brien works for TP ICAP.
Peter O'Brien is listed as Global Head of End User Services - EU Compute | Service Focus | Mentor | Army Veteran at TP ICAP.
Peter O'Brien is based in Greater London, England, United Kingdom while working with TP ICAP.
Peter O'Brien has worked for Tp Icap, Telefonix Voice & Data, Career Break, Direct Line Group, and Citi.
You can use AeroLeads to view verified contact signals for Peter O'Brien at TP ICAP, including work email, phone, and LinkedIn data when available.
Peter O'Brien is listed with skills including Itil, Management, Service Delivery, Vendor Management, It Service Management, Business Analysis, Leadership, and Project Management.
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