Peter O'Brien

Peter O'Brien Email and Phone Number

IT Professional | Optimization | Director of Technology | Financial Services | IT Auditor | IT Service Management Strategy | Application Support | IT Leadership | Data Engineering @ LRQA
Peter O'Brien's Location
Birmingham, England, United Kingdom, United Kingdom
About Peter O'Brien

I am an IT Professional and my speciality is in troubleshooting, optimising, and automating IT and business processes to achieve strategic goals, greater efficiency and stronger governance.I do this by engaging with all levels of the organisation, listening for opportunities to improve and seek out root causes of problems. I have been successful because I have persistently over-delivered value, and hit cost reduction targets.I am unique in my approach because I am naturally curious about the value my stakeholders and colleagues bring to the organisation, actively collaborate with them, and apply creative and innovative solutions that complement their goals with mine.I generate loyalty within my diverse teams, by investing in their strengths, provide opportunities, celebrate success and help them grow to their full potential.

Peter O'Brien's Current Company Details
LRQA

Lrqa

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IT Professional | Optimization | Director of Technology | Financial Services | IT Auditor | IT Service Management Strategy | Application Support | IT Leadership | Data Engineering
Peter O'Brien Work Experience Details
  • Lrqa
    Head Of Application Support
    Lrqa Apr 2024 - Present
    Birmingham, England, United Kingdom
    Strengthening stability of critical and strategic business applications, both in Azure and SAAS solutions. Ensuring robust monitoring is in place for all key business services. Dealing with vendors renewals and engagements for new services, managing license usage. Also managing small change onto the platforms using Azure DevOps tools from ticket management to CI/CD rollout. Applying Lean/Six Sigma solutions to remove waste and harmonize capability within all business support lines.
  • Deutsche Bank
    Director - Head Of Kyc Optimisation
    Deutsche Bank Jul 2022 - Mar 2024
    Birmingham, England, United Kingdom
    Manage large and diverse global teams. Design and deliver bespoke solutions for the KYC function using Lean Six Sigma techniques. Solutions incorporated workflow tools, API integration, IAM, python, DASH, VBA, Celonis. Teams managed in Agile way, with Scrum Masters, driving improvements highlighted in retrospectives.
  • Deutsche Bank
    Vice President - Lead Kyc Ops Data Engineer
    Deutsche Bank Jul 2021 - Jun 2022
    United Kingdom
    Using data engineering methods to extract, cleanse and harmonise data ready for scientific analysis, Machine Learning and AI insights. Software engineering using python and other tech to deliver efficient solutions to automate simple operational tasks.
  • Deutsche Bank
    Vice President - Information Technology Production Manager
    Deutsche Bank Jul 2011 - Jul 2021
    Birmingham, United Kingdom
    Comprehensive management of monitoring, change acceptance, production access, 24x7 coverage, vendor management, staff development. Recovery of issues and outages with relentless Problem Management to conduct root cause analysis, tracking improvements to mitigate and address causes. Timely communications to stakeholders to report on adherence to SLAs and Continuous Improvement initiatives. Driving performance improvements by tuning databases and application configuration.
  • Deutsche Bank
    Senior Equities Incident/Problem Manager
    Deutsche Bank Dec 2009 - Jul 2011
  • Strategic Systems Solutions
    Senior It Support
    Strategic Systems Solutions Jul 2007 - Nov 2009
    Senior IT Support to L2 and L3 teams in China and India for large middle/back Office application at Deutsche Bank. Critical incident management coordination. Authorisation of changes to production and advisor to Change Management Board.
  • Netstore Plc
    Systems Administrator/Dba
    Netstore Plc Jan 2001 - Jul 2007
    Systems Administrator, DBA for various servers delivering both Oracle and SQL Server based Financial Applications to over 30 Blue Chip companies.
  • Tynedale Council
    Senior Analyst
    Tynedale Council Jun 1998 - Jan 2001
    Northumberland, England, United Kingdom
  • Telewest
    Ops Support
    Telewest Dec 1997 - Jun 1998
    Contracting at Knowsley, VAX/VMS, Ingres

Peter O'Brien Education Details

Frequently Asked Questions about Peter O'Brien

What company does Peter O'Brien work for?

Peter O'Brien works for Lrqa

What is Peter O'Brien's role at the current company?

Peter O'Brien's current role is IT Professional | Optimization | Director of Technology | Financial Services | IT Auditor | IT Service Management Strategy | Application Support | IT Leadership | Data Engineering.

What schools did Peter O'Brien attend?

Peter O'Brien attended Northumbria University.

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