Peter Rajdl Email & Phone Number

Cape Town, Wc, Za

Gained 1 year experience as MSP support enginner, manning Helpdesk and doing on site visits.Supporting Win7, Win10, Office, O365, Win Server 2012/2016, VMware, Hyper-V, networking, MFP, Scanning, etc.

Cape Town Area, South Africa

Private and corporate IT support (Desktop/Laptop/Network/Printing/Software)emailActive DirectoryProfessional Photographic services

Paarl, Western Cape, South Africa

Wireless Internet Service Provider: Managed the Helpdesk and supported Clients remotely with various internet connection and IPT problems experienced with their Mikrotik, Ubiquti, Tenda, Fanvil, Grandstream, etc. equipment.

Cape Town Area, South Africa

Peter delivered full IT support with a high level of satisfaction and service levels to PwC’s five Western Cape offices, comprising over nine hundred and fifty staff members. He managed a team of six technicians providing all levels of technical expertise related to hardware, software, servers and network. Peter ensured that IT infrastructure was maintained at full operational level and that all 1st, 2nd and 3rd level support was provided at all times. He monitored the National Service Desk for service calls assigned to the Western Cape Province team, handled various server and infrastructure issues and managed small in-house projects such as the upgrading of A/V facilities. Peter liaised with multiple suppliers to confirm items ordered were delivered on time. He also assisted various departments with complex problems related to MS Office applications and monitored all backups of system and user data.

Cape Town Area, South Africa

Imaging & configuring laptops and desktops for staff;Managing backups for the local datacentre;Supporting staff directly or Remotely with Lotus Notes, MS Office products, Adobe products, IPT issues, VPN issues, 3G connectivity issues;Using Lotus Notes service desk software for logging, tracking and supporting tickets for staff;Using SCCM for doing annual Asset db recons and software management and licensing.Advising different departments on specialised computer requirements to meet their needs.Visiting the five regional offices regularly to maintain support levels.

Cape Town, Western Cape, South Africa

Imaging & configuring laptops and desktops for staff;Managing backups for the local datacentre;Supporting staff directly or Remotely with Lotus Notes, MS Office products, Adobe products, IPT issues, VPN issues, 3G connectivity issues;Using Lotus Notes service desk software for logging, tracking and supporting tickets for staff;Advising different departments on specialised computer requirements to meet their needs.Visiting the five regional offices regularly to maintain support levels.

Cape Town, Western Cape, South Africa

Imaging & configuring laptops and desktops for staff (Ghost);Managing backups for the local datacentre;Supporting staff with Lotus Notes and MS Office products, Dial-up modem issues;Using Lotus Notes service desk software for logging, tracking and supporting tickets for staff;

Cape Town Area, South Africa

Peter conducted computer technical support for various clients, including a contract for Plessey Telumat to support the entire staff and server environment.

Prague, The Capital, Czech Republic

Peter performed a business development role focused on meeting targets on the sale of IBM, HP and Compaq desktops, Laptops and server equipment.

Cape Town Area, South Africa

Peter fulfilled a role to assemble and test electronic circuit boards used within equipment for fruit-sizing as well as irrigation. Clients included Kromko, Two-a-Day, Ceres Fruit Growers, among others. HE executed ad hoc programming in TurboBasic, as needed. Peter also trained clients on the use of computerised systems and provided after sales support (e.g. maintenance on machines, calibration of delicate loadcells to maintain accuracy, etc).

Senior Certificate, General Studies

Coursework included: English, Afrikaans, Mathematics (SG), Biology (HG), Science (HG) and Metalwork

Electrical, Electronic And Communications Engineering Technology/Technician

Started studying 'sandwich course' of electronics, i.e. study 6 months, work 6 months. Course was not completed due to work commitments.