Peter Rivera Email & Phone Number

Florida, US

• Special Government Branch located in Broward County, Florida, dedicated to helping individuals in the region with their employment and career development needs. It serves as a workforce development agency, offering a.
• Optimize IT processes and workflows to enhance efficiency, resulting in reduced downtime, improved response times, and cost savings.
• Responsible to Implement advanced data analytics and reporting tools to provide better insights into workforce trends, enabling more informed decision-making.
• Successfully Oversee major technology upgrades or migrations, ensuring they are completed on time, within budget, and with minimal disruption to operations.
• Develop and lead a high-performing IT team through training and mentorship, resulting in increased staff satisfaction and productivity.
• Spearhead the adoption of innovative technologies, such as AI, automation, or data-driven solutions, to improve the efficiency of workforce development programs.

Bad Homburg, DE

• Assist the team through ongoing lifecycles of transformation starting with current-state analysis and decision support followed by transformation planning and execution. plan, communicate, and implement new technology.
• Identify and propose a remediation plan for SDWAN project over expense 30% by implementing a project Financial Pacing Model.
• Correct deviation on RFPs and renegotiate with vendor, saving around 10% in NRC.
• Improve IT procurement process, by implementing an approval routing process.

• Lead corporate strategy to design and implement solution for Latin America. Ensuring the implementation of an operational system model according to the business needs, providing support a technical service to.
• Responsible to architect and implement E-commerce in the region (B2B and B2C) improve 35% of sales margin in Mexico B2C.
• Lead team members to assure the acceleration of the business process.
• Responsible to implement and improve business intelligent in all the international company under a multiple ERP core environment. This includes design system interface between corporate cloud systems.
• Develop current and future state roadmap and IT transformation in the region.
• Assist and design technical requirements to develop Mobil apps that will be supporting distributor and technicians.

Fridley, Minnesota, US

• Direct and oversaw IT management and Corporate Business solution in Latin America, as well Responsible for the IS operation in Puerto Rico and the Caribbean.Responsible to control and organize financial budgeting for.
• Manage directly reporting and indirect report in Latin America.
• Responsible for implementation of all infrastructure, support and compliance initiatives in Puerto Rico.
• Responsible for Delivery and Support of end users at a regional level.
• Responsible for Managing Vendor relationships in Latin America ensuring that global agreements are honored in assigned countries. (HP, Cisco, Avaya, Polycom, Microsoft, etc.)
• Responsible for Compliance and IT Audits, successfully conducting audits in Colombia, Panama, and Puerto Rico.

Madrid, Madrid, ES

• Oversaw the administration, development solutions, and IT management in an international call center. Monitored and provided support for a system infrastructure with 15,000+ employees and clients. Develops project.
• Executes system maintenance plans
• Implements written policies for maintenance and audit control of company computers and devices
• Define project plans and life-cycle processes to enhance department performance and client satisfaction. Established an electronic helpdesk system service to improve service quality and monitoring control
• Direct and implement technical solution to systems availability and a high level of efficiency, security and performance. Drive effective control of an operational budget Overseer of system security to preserve data.
• Responsible to identify priority needs, research technical analyst and elaborate a comprehensive project strategy to meet those needs through an IT Plan

• Directed the operation, implementation, project planning, and administration process of information technology and regulatory system for a chemical manufacturing plant.
• Applied regulatory application and validation processes
• Designed and developed manufacturing and laboratory organization and corporate applications as well as traceability monitoring
• Maintained workload processes and monitor control. Controlled department budget, integrating cost control and saving plans
• Designed and constructed a new validated chromatographic system to support regulatory requirements as well as a computerized network
• Ensured system security requirements met FDA, EPA, GMP, RECRA and additional regulations