Christopher Peterson Email & Phone Number

Led key market development activities and investments within the DoD business, overseeing operations and driving strategic growth to deliver mission-critical solutions that support national security priorities. I led cross-functional teams, ensuring seamless contract execution, operational efficiency, and compliance while fostering strong client relationships and delivering tailored solutions that enhanced mission readiness. Focused on operational stability and scalable growth, I implemented strategies to optimize performance, improve processes, and exceed stakeholder expectations. My achievements include expanding revenue streams by capturing new business opportunities, driving operational transformation through the realignment of a matrixed organization, and leading high-performing teams to consistently deliver projects on time and within budget. By aligning organizational goals with market priorities, I cultivated partnerships and ensured our efforts directly supported the missions of our clients.

Oversees and directs the long-term profitable operation of the aerospace repair and exchange business unit, including marketing, sales, and multi-site development initiatives. Coordinates departmental activities inclusive of production, pricing, sales, and distribution of products and services for the 145 FAA repair stations and exchange sectors. Serves as a member of the small-business leadership team aimed at achieving organizational-wide strategic growth objectives by identifying, developing, and implementing business initiatives, including implementation of a new ERP and CRM system, which enhanced customer-focused initiatives. Evaluates fiscal statements, sales reports, and key performance indicator data to track productivity and determine process improvement and cost reduction strategies. Establishes and delivers departmental policies, goals, organizational objectives, and operating procedures, including the segmentation of client base and product offerings, establishing KPIs for each division to measure growth.

Fort Campbell, Ky

Provided strategic direction, technical leadership, and operational oversight to 500 employees across the U.S. Central Region, producing $150M in revenue. Managed all aspects of DoD programs, including budget and contract management, quality assurance, client satisfaction, resource allocation, and personnel development for large-scale contracts. Balanced the responsibility of programmatic objectives against contractual obligations to continually ensure compliance with agreements, while developing new business opportunities. Conducted organizational assessments to analyze business processes and develop process improvement objectives. Served as the key contact and liaison between contracting officers and the company on all contract and compliance discussions. Exceeded established revenue and fee targets by developing and executing financial forecasts and implementing plans for numerous contract periods. Decreased the safety recordable incident rate from 3.9 to 0.97 and achieved a 0.1 lost workday rate by initiating risk reduction strategies. Exceeded the DSO metrics 30% by centralizing procurement and invoicing functions and reducing material lead time. Improved customer performance assessment rating by 30% by developing new business processes that aligned company and client interests.

Fort Campbell, Ky

Managed the DoD Aviation Reset Program consisting of up to 100 cross collaborative employees, subcontracted staff, quality assurance, production control, tool rooms, back shops, Aircraft Ground Equipment, Aircraft Battle Damage Repair, and maintenance support teams. Established performance and quality metrics to ensure variances were identified and resolutions were implemented. Gained customer engagement and satisfaction insights by utilizing KPI’s and increasing monthly performance assessment ratings and quality deliveries.Reduced turnaround times by ~14 days by implementing a Work Breakdown Schedule and Critical Patch Method. Decreased labor costs by $23K by implementing a lean workforce structure. Expanded quality assurance process with new KPI’s and mandatory touch-points to improved customer acceptance scores by 10%.

Oversaw the quality of workmanship and aircraft excellence post Reset and FMS Programs. Promoted from team lead to inspector for exceeding all delivery and quality goals within the first year of employment. Recognized as the technical subject matter expert for all routine and non-routine assigned aircraft maintenance. Performed risk-based surveillance audits throughout the certification and sustainment audit period to meet ISO & AS9100 requirements.

Master Of Business Administration - Mba

Bachelor Of Business Administration - Bba, Business Administration And Management, General