Director Of Direct Marketing Strategy
Las Vegas, Nevada, Us
The Director Tier Strategy executes and makes recommendations for the direct marketing campaign strategy for a group of properties, with input and direction from Revenue Management, Vice President of Cross Property Strategy. Responsible for optimizing direct marketing campaigns to ensure the properties execute and achieve a return on investment for each direct marketing campaign.•Assists in setting the overall strategy and facilitation of all aspects of direct marketing campaigns for gaming and non-gaming marketing efforts.Proposes when, what & to whom to send direct marketing messages that are based on expertise and historical performance.•Collaborates with property marketing teams to determine cross-MGM Resorts International tradeoffs and campaign prioritization to get the highest return on investment.Drives the campaign execution process from ideation to deployment.Creates “pro-forma” for the expected response, profit and occupancy and propose specific tests for the property to improve these key metrics.•Provides leadership for all reporting department’s Human Resources responsibilities to include: creating a work environment that promotes teamwork, performance feedback, recognition, mutual respect, and employee satisfaction; quality hiring, training, and succession planning processes that encompass the company’s diversity commitment.Makes recommendations and solicits feedback from properties for customer segmentation for campaigns.•Continuously improves campaigns relative to internal benchmarks including revenue and income; recommends progressive and best practice direct marketing campaigns; achieves key performance metrics.•Liaises between Direct Marketing, Revenue Management, Properties, and support functions.Manages two-way communication and discussion for inclusion between the Property and Direct Marketing;