• Responsible for the seamless execution of all project-based services, ensuring quality, on-time delivery, and customer satisfaction.• Leading and empowering cross-functional delivery teams, fostering collaboration, innovation, and high performance in a diverse and dynamic environment. • An extended member of the Kineo Global Performance Team, which serves as the executive leadership of the business. I represent delivery to provide operational leadership and performance reporting to the business. • Champion and enhance our Agile practice, fostering an environment of continuous improvement, innovation, and adaptability. • Cultivating a customer-centric and Agile culture throughout the organisation, with a relentless focus on delivering exceptional value to our clients. • Act as the senior point of escalation for delivery with clients, engaging with senior stakeholders within the client’s organisation. • Accurately forecast and manage revenue and costs for the delivery of contracted work, ensuring financial targets are met.• Oversee relationships with third-party suppliers, ensuring they align with project demands and revenue requirements. • Monitor and ensure that delivery efforts consistently meet target margins, optimizing profitability while exceeding customer expectations.

• Strategic business and financial involvement with C-Suite and board• AI-driven new product development, yielding good results. Innovating with cutting edge technology• Expanding and cultivating robust business network; showcasing strong relationship- building prowess, resulting in growth.• Developed national and global clients• Worked as part of team to develop board-level strategy.

• Delivered impactful investor pitches, sourcing and engaging prospects to secure funding. Achieved exceptional results.• Expertly steering investment round negotiations, delivering favourable outcomes.• Secured £710k investment round, showcasing exceptional leadership• Transforming and leading sub-10 board creation, optimizing processes, achieving good results.• Driving c-suite strategy; driving impactful actions, yielding measurable results.• Led AI development team for new product, securing Innovate UK project, yielding ground-breaking results

• Forged valuable partnerships with accountants and legal experts, cementing a robust professional base. • Managed costs, cashflow to drive growth to £475K revenue.• Managed legal and commercial affairs, ensuring compliant and responsible business operations, achieved 100% regulatory adherence.• Secured FTSE 100 client by devising impactful marketing and sales strategy. Resulted in significant business growth.• Successfully delivered global Code of Conduct program for 13K+ employees in six languages, leading production team.• 2020 Learning Technologies award winner | 2021 national best new start-up recipient | Proven excellence in commercial projects• Delivered exceptional results, winning and overseeing 4 additional global digital learning programs for Sage PLC.• Transformed successes with Sage, driving victories for Northumbria Police & LSL Property Services, showcasing leadership and tangible results.• Secured £30K in grants for innovative marketing & digital learning MVP - managed cashflow through COVID pandemic to keep positive revenue growth.• Strategically sourced and implemented HR platform, scaling team to six pre-investment.

Reporting directly to the Managing Director:• Reviewed project development process; drove efficiency & collaboration.• Introduced a new project costs system, driving efficiency and accuracy.• Improved financial reporting, instigating actionable insights.• Led resource management.

Reporting to the Director of Client Services:• Leading high-performing team; delivering innovative digital learning Apps for blue-chip clients, online, tablet, mobile, and offline. Achieved exceptional results.• Proactively driving project success by defining and managing processes, documenting requirements, engaging stakeholders, and ensuring client satisfaction.• Delivering Budget Efficiency | Streamlined Cost Control | Exceeding Project Expectations.• Exceeding client requirements by leading cross-functional team collaboration, meeting time, cost, and quality targets.• Ensuring rigorous project initiation, effective team-supplier coordination, and meeting deadlines. Driving projects to successful completion with remarkable renewal rates.• Mitigating project risks, while optimizing status meetings, and resolving issues for seamless project completion.

Led dynamic Programme Management Team driving successful projects across Europe, Middle East, and Africa. Orchestrated e-learning, LMS, help-lines, case management, and GRC systems.• Leading high-impact projects with diverse deliverables and multi-disciplinary teams. Empowering project managers to excel on large initiatives. Delivered exceptional results and efficiency.• Delivered compelling presentations to senior executives, engaging blue-chip stakeholders, driving impactful interactions. Results: Secured key partnerships, boosting company growth. • Proactively drive project success, defining requirements, engaging stakeholders, and expertly managing clients for seamless execution. Results: Enhanced efficiency and delighted stakeholders.• Exemplary cost control; consistently delivering on-budget projects, showcasing strong financial acumen. • Exceeding client expectations, the Programme Manager collaborates seamlessly with Account Directors and the Production Team, ensuring on-time, cost-efficient, and high-quality project delivery.• Accountable project leader driving successful completions. Expertly plan, liaise with suppliers, meet deadlines, delighting clients.• Client liaison ensuring seamless project progress through consistent communication (email, phone, and face-to-face). Boosted client satisfaction by 20%. • Proactively led project status meetings, identifying & resolving risks, achieving impactful outcomes.•Transformed portfolio analysis, unlocking revenue-generating opportunities.

Led cross-functional team, converting Articulate-based eLearning program for top US client. Oversaw full P&L with strategic impact.• Exceeded monthly targets consistently with exceptional skills, driving remarkable results.• Optimized project cost structure, boosting profit margins significantly.• Revamped project management with data-driven systems, fuelling efficiency, and productivity. Achieved 20% cost reduction and 15% faster project delivery.• Strategically sourced top talent, assembling high-performing project team, accelerating results.• Orchestrated transformative client collaboration, optimizing practices & quality in the USA.•Elevated delivery quality by collaborating with cross-functional teams - ID, SME, and developers - boosting results.

Transformed SGI's UK business potential in a 3-month contract.• Championed innovative UK opportunities, securing serious games opportunities with fire service and film company.•Championed dynamic UK PR & marketing campaign for SGI, yielding exceptional results.

• Orchestrated global AAA title launch in 12 languages, directing localization, script, and narrative teams for seamless in-game speech.• Transformed quality control with strategic testing implementation, recruiting external experts for optimal results. Audited and proved critical studio impact.• Transforming data management team, optimizing technical infrastructures, and driving consultant collaborations for impactful outcomes. Achieved measurable improvements.• Risk-mitigating expert: Streamlining localization processes, project plans, & communication. Liaising with production teams, shaping efficient workflows, delivering measurable outcomes.• Enhanced cross-team communication, streamlined processes, and ensured timely project delivery. Monitored weekly progress for optimal results.•Revitalized script writing post-team transition, deftly rewriting 2500+ lines for diverse characters. Orchestrated seamless collaboration across design, editorial, recording, and audio teams. Achieved exceptional results!

• Transforming educational gaming project for Learnit3D & Scottish Qualification Authority, showcasing hard & soft skills, driving measurable results, and ensuring remarkable outcomes.•Assisting the education team at "I am Learning" through strategic business development, driving game-based revision growth. Achieved measurable results.

• Revitalized studio performance, optimizing day-to-day management, HR, budgeting, planning, design, coding, and QA, driving remarkable results.• Transforming studio personnel planning and recruitment, driving strategic direction and accountability. Achieved remarkable results.• Spearheaded end-to-end game projects, coordinating UK & European clients, ensuring seamless development, yielding exceptional results.• Revamped Maritime Warfare School as Executive Producer, securing eLearning Age Best Game 2009. Leading-edge eLearning achievement.• Produced the award-winning 'Rome in Danger' game, showcasing producer expertise, achieving Best Game 2008.• Propelled business development, fostering substantial growth in just 18 months.•Sourced and led market growth, securing 3 LEA & multiple school/college accounts, while maximizing business growth opportunities.

• Responsible for the successful sourcing of a 3 year coach sponsorship deal to transport pupils free of charge to the college• Involved in the installation of the UK's first stereo virtual reality projection system in partnership with Teesside University, pioneering the development of this roll out throughout colleges in the UK• Establishing the college as a Microsoft Academy through the initiation of a teacher development programme with 40 participants• Launching Kahootz Australian 3D animation software as a UK pilot for the Australian children's television foundation• Developing film editing suite and training

• Designed and delivered MS Project training to top clients (Northern Rock, Newcastle University) with tailored programs, driving remarkable results.• Devised & rolled out Oracle training for East of Scotland Water, driving £750K revenues.•Transforming BASF chemicals: Enhanced MS Project training streamlined manufacturing, cutting process times by 60%.

•Transforming the organization with seamless Microsoft Office 97 & Terminal Server implementation, enhancing productivity company-wide. Streamlined processes, reduced downtime, and boosted collaboration.• Transformed IT training strategy, collaborating closely with Director. Achieved measurable results in staff performance.•Optimized £150k training budget, delivering essential resources with exceptional results. Enhanced training outcomes, fostering growth.